cFolder system is taking more to open a folder

[Former Member]

Hi,

The cFolder system is taking upto 2 to 3 minutes to open a folder.

The Folder contains more than 6000 files and size is around 5 GB.

Initially, it was going into timeout error.

Temporarily it is solved by increasing the timeout time to 600 sec.

How to increase the performance?

Regards,

Pavan

[Former Member]

Hi All,

We rasied this issue to SAP.

This was the suggestion given by SAP,

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For the display of the folder content the system must check all authorizations (directly assigned as well as inherited uthorizations), and it must read the object data and prepare it for the display. The reading of document data takes a bit more ime than reading the data of folders, because documents have more data.

We recommend not more than 200 objects in one folder. If you have more than 200 objects add additional folder levels to the older hierarchy (like a multi-level BOM).

We strongly recommend to you to re-arrange the folder structure and add additional folders levels. 6000 documents in 1 folder doesn't make much sense.

Note that the performance depends also on the hardware you use and on the number of concurrent users on the system.

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And also a thought which we feel that cFolders is for Collaborating and not for Storage of Document.

We have SAP DMS for that purpose.

Now we may have some questions like,

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Is there any way that the system warns us when we are exceeding the File Limit of 200 Objects?

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Any configuration to limits the Object Number in any folder in cFolders?

Any suggestion is highly appreciated.

Thanks,

Pavan

[ulf_petzel]

Hi

"The Folder contains more than 6000 files and size is around 5 GB."

The above statement is already the reason for the latency - it is not recommended to dump so many files within one folder, but to publish documents (and other objects) in a more structured way (more folders) into cFolders.

It never makes sense, even in a Windows file system, to have 6000 entries in a folder.... Even there you would wait quite some time to get it opened. Now add HTTP transfer of data on top ....

Regards, Ulf.

[Former Member]

Hi Ulf,

I also face the same problem with one of the folders.

The no. of files in that particular folder is 3319 but the size is only 356MB.

Does the reason for latency depend on the large numbet of file in the folder or the size of the folder itself?

Regards,

Shynu John

[ulf_petzel]

Hi,

the issue is simply the large number of folder objects, yes.

No one on earth has a meaningful browsing experience when browsing 1000s of files in a folder.

Regards, Ulf.

[Former Member]

Hi Pavan,

Where is cfolder content server Located?

you can use cache server near user location to improve performance.

Also check with Networking guys of bandwidth available.

Regards

Niketan Maral