BPS dropdown list not clear

[Former Member]

Hello,

We have an issue how the values in dropdown list are displayed. We have a dropdown for customer in the BPS application and there are around 900 values. When the user tries to select a customer from dropdown he sees a wierd display of values.

Formatting for the variable is &char-value | &char-text. The first 600 values are displayed in the right format but are placed in the bottom with a seperate dropdown and the rest of the values are displayed first with incorrect formatting.

Here is how it looks

Dropdown Val601 | Text Val602 |

Text Val603 | Text Val604

| Text ........................

................................

Another Dropdown Value1 | Text

with right formatting Value2 | Text

Value3 | Text

....................

Value600 | Text

This formatting is really looking awkward and confusing for the users to select. Is this because of the number of values displayed in the dropdown? Can anyone suggest how to fix this. User want to see all the values in one dropdown and the right format.

Thanks

Kumar

[former_member93896]

Hello Kumar,

this is very strange. Please open a customer message so SAP support can analyze the issue.

Regards,

Marc

SAP Techology RIG

[Former Member]

Hello Marc,

Actually the second set of values are shown first and are displayed as text which cannot be selected

A0001111 | Customer1111

A0002222 | Customer2222 A0003333 | Customer3333 A0004444 | Customer 444

4 A0005555 | Customer5555 A0006666 | Customer6666 A0007770 | Customer 77

77 A0008888 | Customer 8888 A0009999 | Customer9999 A000010 | Customer0010 A000011 |

Customer0011 A0000012 | Customer0012 A00013 | Customer

0013 A00014 | Customer 0014................

Then the dropdown appears with righ formatting for the first set of values and values can be selected

A00001 | Customer 1

A00002 | Customer 2

A00003 | Customer 3

............

Do you think there might be something that can fixed

or

the issue need to be addressed to SAP?

Thanks for your response

Kumar

[Former Member]

Hi Kumar,

r u using EXIT to populate customer values?

[Former Member]

Hi Shailesh,

Yes, using customer exit to populate variable values. Based on the roles some users have access to all the customers and want to see complete list in the drop down. For others we restrict the no. of customers displayed and it works fine.

Thanks

Kumar