SAPGUI 7.20 terminated when copy and paste value in planning book.

[Former Member]

Hello Experts,

I have window 7 and SAPGUI 7.20 patch level 2. Recently, I encountered an issue where my SAPGUI terminated unexpectly when I use CtrlC and CtrlV of a value from one cell to another in any planning books (DP, SNP, ect.)

A window pop-up with a message "SAP Logon for Wndows has stopped working" , "A problem caused the program to stop working correctly. Please close the program.". The only option to select is "Close the program" and after I selected it, it terminates all of my open SAP option. It happens everytime I use the CtrlC and CtrlV of a value from one cell to another.

Do you know what caused this and how I can correct the issue? Appreciate in advance for your hel

[Former Member]

Hi,

Check out OSS notes on the support portal. This seems to be a standard bug; might be SAP has already released some notes to fix this. Otherwise, you may need to raise an OSS message.

Regds,

Ashutosh