recipient error. []: [CrystalEnterprise.Smtp] error

[Former Member]

I am getting the following error message when scheduling a Crystal Report in InfoView:

recipient error. []: CrystalEnterprise.Smtp

The email is sent successfully, but this error is returned indicating it failed. The schedule is set to run the Crystal Report than output it as an Excel attachment to 2 people (1 email address in the TO field & the other in the CC field).

Any suggestions on how to get rid of the error message?

Thank you for your assistance.

[Former Member]

You could've resolved this issue. If not please check the Destination tab in your scheduler, recipient mail address is not entered in TO (or) CC fields.

Please let me know if you still facing this issue.

[Adam_Stone]

Just to clarify, you are scheduling in infoview not custom code correct?

[Former Member]

Yes, directly from InfoView.