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Schedule Webi as csv output not working

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I have a requirement from an internal customer to provide a csv file from a webi document. If I'm in the document either via Infoview or WebIntelligence I can save as a csv; but if I schedule the document as csv the resulting output is really a wid. I've tried hardcoding csv as the extension but when you open the csv it is clearly not a csv. What is going on? Any solution?

Also, I've attempted to schedule the document via the CMC and csv is not an option.

I'm running BusObj XI 3.1 SP3



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