Netweaver CE 7.1 EHP1 Upgrade to SP06 fails.

[Former Member]

Hi,

I have done an initial installation of SAP Netweaver CE 7.1 EHP1 which is starting up ok.

However when I try to upgrade to the current SP06 I get an error. I get the error both

if I do an automatic upgrade against SMP or if I do a manual upgrade using "Link to application" in portal

and choosing SP06 as target stack.

The error comes during phase 3 of 4 and looks like this:

Error message: The execution of .sca archive-deployment and binary exchange with JSPM failed. Deployment of queue VOT-1305287228958 completed with error Cannot start system. Cannot start system. Cannot start service for instance 0. Could not run OS process sapcontrol.exe for action start service. Could not start process C:\usr\sap\VA3\SYS\exe\uc\NTAMD64\sapcontrol.exe. Error while executing process C:\usr\sap\VA3\SYS\exe\uc\NTAMD64\sapcontrol.exe. java.io.IOException: CreateProcess: C:\usr\sap\VA3\SYS\exe\uc\NTAMD64\sapcontrol.exe -nr 0 -prot PIPE -function StartService VA3 error=14001 java.io.IOException: CreateProcess:

Anybody have an idea what is happening?

Br,

Johan

[Former Member · Accepted solution]

Hi ,

Please check event viewer logs.If you must be getting these entries :: which are labled "SideBySide".

If so then this is problem of windows patch.Follow SAP Note 1402510 along with 1375494.

Thanks..

Mohit

[Former Member · Accepted solution]

Have you tried to view "starting instance" log?

[Former Member · Accepted solution]

Hi,

Not that familiar yet with SAP Netweaver unfortunately. Where do i find the starting instance log?

Br,

Johan

[Former Member · Accepted solution]

Hi,

You can find it in work directory of your java engine /usr/sap/SID/JCXX/work/.

These errors in java engine will sometime reflect problems about memory and swap also.

Look for notes.

Regards

Praveen

[Former Member · Accepted solution]

Hi Praveen,

Not sure exactly which file is the starting instance log. Here is the output of the sapstartsrv.log file, which is the last one created

before the error occurs.

-

---

trc file: "sapstartsrv.log", trc level: 0, release: "711"

-

---

pid 3344

[Thr 3484] Tue May 17 08:13:19 2011

SAP HA Trace: SAP Microsoft Cluster library '711, patch 20, changelist 1027625' initialized

CCMS agent initialization: return code 0.

Initializing SAPControl Webservice

SapSSLInit failed => https support disabled

Starting WebService Named Pipe thread

Starting WebService thread

Webservice named pipe thread started, listening on port
.\pipe\sapcontrol_00

Webservice thread started, listening on port 50013

I have looked for the notes regarding memory and swap issues. But the strange thing is that I get Netweaver to work at first but get errors when upgrading.

Br,

Johan

[Former Member · Accepted solution]

Hi Mohit,

It was the problem you referred to. I noticed the sidebyside errors in the event log.

Installing the visual 2005 c++ package fixed it.

Br,

Johan

[Former Member · Accepted solution]

Hi!

The update worked for me too:)

regards,

Tarvi.

Edited by: Tarvi Tihhanov on Jun 7, 2011 7:54 AM

Edited by: Tarvi Tihhanov on Jun 7, 2011 7:54 AM

[Former Member]

Hi,

Check for the permissions ..

Deepthi

[anderson_parreiras]

Hi,

Have you checked if the sapcontrol.exe really exists on the link C:\usr\sap\VA3\SYS\exe\uc\NTAMD64\ ?

If yes, check the permissions for this file, it should have full permission for <SID>adm user.

Most of this cases it happens algo because of the environment variable. Can you please also check the environment variable PATH in your system:

For example, on Windows AMD64:

PATH=%PATH%;
<SCSVirtualHostName>\sapmnt\<SID>\SYS\exe\uc\NTAMD64

Thanks,

Anderson

[Former Member]

Hi,

I have checked the permissions for the sapcontrol.exe but the <sid>adm user has full control.

The PATH environment variable does not exist in my Windows system. I have a few questions:

- I have the environment variable named "Path". Is this the same variable as "PATH" mentioned here?

- Should the PATH environment variable be created automatically during installation? If Yes, how come it has not?

Br,

Johan

[Former Member]

Hi,

Does it contains exe path ?

if not add the exe path to the path env varibale and try to do that.

This will clear the doubt if its because of path variable.

Thanks,

Deepthi

[Former Member]

Hi,

I have added the search path to NTAMD64 folder to the "Path" environment variable. The same error still appears.

Br,

Johan