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SAP client is crash when upgrading

Dear All,

Our client is using SAP 2007A SQL2005. After he installed spybot, SAP client crash.

Reboot and login, crash again. Then I have them reinstall SAP client. Then upgrade to the same PL as the server (they don't have the client folder in B1_SHR). Then SAP client crash after we say yes to the client upgrade.

There is a SAP note said we need to delete SBO_Development Language.LRF in GUI folder. But I cannot find that file. Any other idea? Thanks in advance.

He can login from other computer. So this is not a SAP user issue.





Use registery remove software because some infomarion left when you uninstall the any software in the PC.

then it will remove all info fo the SAP then make fresh installation .



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