Return Credit Note

[Former Member]

Hi,

In the return Credit Note the Freight (Header Condition) did not appear. In the original Order the Freight was present and therefore the Total price is not matching.

Please guide.

Thanks

Jans

[jignesh_mehta3]

Check the Copy controls from your Returns Order to Returns credit memo (Invoice).

The Pricing Types need to be G - Copy pricing elements unchanged and redetermine taxes. Becuase the Header COndition arew Manual, if you retdetermine the Princing in the Invoice (Credit Memo) the Header Conditions will have to be manually re-entered.

Hope this helps,

Thanks,

Jignesh Mehta