Pie Chart Labels - 5's turn into 6's at 100% zoom on screen but print OK

[Former Member]

I have a really odd problem; an application I developed that is changing the numerals on the labels of a pie chart.

All 5's change to 6's. This problem is occuring on multiple end user workstations. It only displays incorrectly at 100% zoom level on the screen. If they change the zoom level, or print the report, the numbers appear correct.

I've put a screenshot in a photobucket in case anyone wants to see. One is a .png and one is a (larger) .bmp.

http://s1214.photobucket.com/albums/cc493/fohlinedata/

Adding to the problem is that I'm unable to reproduce the issue, either on my dev. machine or on a test machine.

The application was developed with VS 2005, and the setup program was created using the 2005 SP1 msm.

I've tried searching to no avail, and I'm hoping someone has an idea on this one!

[former_member11696 · Accepted solution]

Hello,

That is very strange. I think it has to do with either Microsoft's USP10 or GDIPlus dll's.

Try changing screen resolution or screen size and possibly the DPI settings to see if it corrects the problem.

They may wan to update their Video card drivers also.

What version of CR are you using? It may be resolved in some service or fix pack. The charting dll is from a third party so you may want to use [Modules |https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip]to verify they are all using the same runtime files also.

Thank you

Don

[Former Member · Accepted solution]

Thank-you. I'll forward those suggestions and report back with the results!