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Cannot start/stop shadow instance in EHPI for EHP4

We currently have Enhancement package 3 installed and are trying to install Enhancement package 4 with the new EHPI tool.

Within the EHPI tool, the shadow system will not start or stop. We get an HTTP 401 Unauthorized message. However, we can start and stop it manually using the sapcontrol string contain the -user option.

Our new kernel is 7.01 patch 117 for HPUX. We have found note #927637 and made all pertinent changes with no effect.

Since there is no way to change the generated start and stop strings in the Java tool, how else can we get around this?

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