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GRC AC CUP 5.3

Former Member
0 Kudos

Hello Team,

SAP GRC AC CUP 5.3 , SP15

While clicking on the Change log history under configuration tab and NewAccount Request type from end user form getting below mention error

Application error occurred during the request procession.

Details: com.sap.engine.services.servlets_jsp.server.exceptions.WebIOException:

Error compiling [/scrLeftNav.linkChangeLogConfig.do] of alias [AE] of J2EE application [sap.com/grc~aeear].

Please help me to know the issue.

Thanks,

Jagat

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi JagatBir,

As suggested by Frank, initial data files are required to be uploaded each time we apply a new patch.There was some issue in SP15 initial files, so a new set of files are available on SMP, check if it can help. I found that only ERM file was updated, so might not be of any use for CUP issue.

Additinally check if below application is running -

sap.com/grc~aeear

Go to visual administrator> Server> Services > Deploy>web services container--> sap.com/grc~aeear

If it is stoped, start it. If it is running, you may try giving a restart.

Let us know how it goes.

Regards,

Sabita

Answers (1)

Answers (1)

frank_bannert
Active Participant
0 Kudos

Hi Jagat,

have you uploaded the newest files for CUP SP15 and clicked on Upgrade?

When this was done you need to create an OSS message to get troubleshooting help.

Best,

Frank