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RZ20 - False Alerts (Archiving & Backup)


In our Solution Manager (701.7) we're getting sometimes (brarchive) and daily (brbackup) false alerts.

We've setup email notification on alerts, which is working.

Problem 1 (archive):

Primary DB (Oracle log shipping to Shadow DB over scheduled task wich runs hourly (brarchive -s -c -d disk -w)

This job runs without errors on OS (log: BR0003I BRARCHIVE completed successfully) and DB14 shows the run with RC 0000.

But the RZ20 shows only: Run 10.05.2011 12:00:00 aefvufim.sve has been started

It turns not into: Run 10.05.2011 12:00:00 aefvufim.sve terminated successfully - like other systems!



Problem 2 (backup):

Everyday a backup starts at 6 p.m. and finished successfuly at 6:25 p.m..

At 6.17 p.m. we get an email with:

ALERT for TU1  Oracle  Backup status  Last brbackup run at 20110509 181706
YELLOW CCMS alert for monitored object Last brbackup run

In RZ20 the status changed to green at: Run 09.05.2011 18:00:10 befvqnmo.anf terminated successfully, Green 10.05.2011 , 12:17:12

So, what is wrong, or what we have to configure right, to avoid this false alerts!

Thanks for any information.

Best regards,


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