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A/R Down Payment Reverse

Dear Experts,

I created a A/R Down Payment which is still open, and wanted to cancel the document. So i went to Reports-> Production-> open item list. from there I selected the AR downpayment invoice and selected Cancel, after the confirmation i am getting an error - 131-171 operation not supported for this object. can any one help me????

Former Member
Former Member replied


try this,

It may help you

Make A/R Credit memo based on A/R Down Payment invoice.

then it will revese the jouranal entries which was poted at time when user made A/R Down Payment invoice.

Because when we made A/R Down Payment invoice then two JEs are posted. so we can not cancel the document.



Edited by: Manvendra Singh Niranjan on May 10, 2011 4:02 PM

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