Email not receiving from sbwp

[Former Member]

Dear all,

when i send external mail from business workplace mail is sending but not receiving in the domain.com.

I configured all the setting refered in the sdn thread and sap note 455140.

Kindly help me.

Thanks,

Vani.

[Former Member]

Hi Markus,

Really thanks for your response.

I tried to trace it shows,

SX_GENERATE_NDR G Cannot process message, no route from to email(a)domain.com

SX_OBJECTS_SEND_ARFC G Message cannot be sent (tab. different_rfc_sndreq_tab is empty)

and also i tried to solve this using thread

http://www.sapalv.net/2010/08/sap-send-mail-error-cannot-process-message-no-route-from-xxxx-to-xxxx/

in my system also shows both 3 result as green. email is sending but email is not receiving from sbwp.

Issue is serious. Could u pls help me to solve this.

Thanks,

Vani.

[Former Member]

Hi sir,

I schedule the back ground job in SCOT for every min and its working fine. when i send the mail from swbp it goes to waiting state and next min it goes to completed state.

When i check in SOST the job after getting completed state in SCOT, the status becomes gray color and message no 718.

Now i dont know how to get email to external id from sbwp.

Kindly help me.

Thanks,

Vani.

[markus_doehr2]

Activate the tracing:

SCOT --> Utilities --> Trace Settings

Set all to "activated" and send another mail. Then check the traces.

Markus

[markus_doehr2]

Did you schedule a sending job in SCOT? Or execute the actual sending manually?

Markus

[Former Member]

Hi Mr.Srikrishnan,

Could u pls explain me the steps and tcode that how can i Ensure connectivity between the exchange domain and the server hosting in SAP system.

Thanks,

Vani.

[Former Member]

Dear sir,

I am very new to this Mail configuration, could you please guide me to achieve this step, and sending email to external ID.

Thanks,

Vani.

[Former Member]

Hi,

Below a short procedure to configure mail connectivity:

- Settings on the SAP system as per the note which you mentioned are already in place (activating SMTP port, settings in SCOT etc)

- Create connector on the Exchange server (which uniquely defines the communcation path for the domain and respective smart host)

- Ensure connectivity between the exchange domain and the server hosting your SAP system.

Regards,

Srikishan

[Former Member]

Dear sir,

I am very new to this Mail configuration, could you please guide me to achieve this step, and sending email to external ID.

Thanks,

Vani.

[Former Member]

Dear Markus,

Thanks for your Kind reply.

I configured Mail server Based on this thread

http://help.sap.com/saphelp_nw04s/helpdata/en/af/73563c1e734f0fe10000000a114084/content.htm

when i send the email from SBWP it send successfully an got the message

"Recipient Is Valid. Delivery Attempted" in my outbox.

But no mail is receiving in mail id.

Thanks,

Vani.

[marcin_cholewczuk]

Hi,

Have you tried to check your mai_l server logs? Not so long ago I was also configuring this functionality on my SAP server and I've noticed that mai_ls were going to my server but not further. Problem was error in configuration of mai_l server. Maybe this is also your case.

Best regards

Marcin Cholewczuk

P.S by "mai_l server" I mean what for example Microsoft Exchange is, but SDN policy forbids me using this word

[markus_doehr2]

> when i send external mail from business workplace mail is sending but not receiving in the domain.com.

I guess your use Exchange as mail server.

Did you configure Exchange so that it knows where to send the mail when its coming in?

Markus