Backup terminated BR0231E Backup utility call failed

[Former Member]

Hi,

While taking backup, backup is copying all datafile after this it is giving below error :

R0279E Return code from '/usr/sap/PRD/SYS/exe/run/backint -u PRD -f backup -i /oracle/PRD/sapbackup/.befvofoo.lst -t file -p /oracle/

R0232E 184 of 194 files saved by backup utility

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

R0231E Backup utility call failed

I am also sending you the full backup logs :

FILE..... /oracle/PRD/sapdata4/prd_124/prd.data124

SAVED.... 1304923246

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

FILE..... /oracle/PRD/sapdata4/prd_126/prd.data126

SAVED.... 1304923246

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

FILE..... /oracle/PRD/sapdata4/prd_83/prd.data83

SAVED.... 1304923246

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

FILE..... /oracle/PRD/sapdata4/prd_60/prd.data60

SAVED.... 1304923246

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

FILE..... /oracle/PRD/sapdata4/prd_25/prd.data25

SAVED.... 1304923246

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

FILE..... /oracle/PRD/sapdata4/prd_45/prd.data45

SAVED.... 1304923246

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

R0279E Return code from '/usr/sap/PRD/SYS/exe/run/backint -u PRD -f backup -i /oracle/PRD/sapbackup/.befvofoo.lst -t file -p /oracle/PRD/102_

R0232E 184 of 194 files saved by backup utility

R0280I BRBACKUP time stamp: 2011-05-09 13.20.17

R0231E Backup utility call failed

R0280I BRBACKUP time stamp: 2011-05-09 13.20.22

R0317I 'Alter database end backup' successful

R0056I End of database backup: befvofoo.anf 2011-05-09 13.20.17

R0280I BRBACKUP time stamp: 2011-05-09 13.20.22

R0054I BRBACKUP terminated with errors

R0280I BRBACKUP time stamp: 2011-05-09 13.20.22

R0291I BRARCHIVE will be started with options '-U -jid ALLOG20110509101500 -d util_file -c force -p sunPRD.sap -cds'

R0280I BRBACKUP time stamp: 2011-05-09 13.27.41

R0292I Execution of BRARCHIVE finished with return code 0

Kindly suggest how it will resolve this issue.

Thanks and Regards,

Jitendra Tiwari

[Former Member]

This message was moderated.

[Former Member]

You may find more information in befvofoo.anf file.Please check the exact reason of backup failure. It may be the case that rerunning this may solve your issue as sometimes due to more no of sessions it failes. You just try to rerun it or paste the detailed logs from befvofoo.anf from /oracle/PRD/sapbackup.

Thanks..

Mohit

[Former Member]

Hi Mohit,

The .anf content is not enough. There is only the logs which I have paste in the query. Please suggest some otherway to resolve this issue.

Regards,

Jitendra

[janlars_goedtke]

Hi,

the .anf should be much longer, for example the start of the backup is missing ...

Jan

[Former Member]

HI Mohit,

BR0280I BRBACKUP time stamp: 2011-05-09 13.20.17

BR0279E Return code from '/usr/sap/PRD/SYS/exe/run/backint -u PRD -f backup -i /oracle/PRD/sapbackup/.befvofoo.lst -t file -p /oracle/PRD/102_64/dbs/sunPRD.utl -c': 1

BR0232E 184 of 194 files saved by backup utility

BR0280I BRBACKUP time stamp: 2011-05-09 13.20.17

BR0231E Backup utility call failed

BR0280I BRBACKUP time stamp: 2011-05-09 13.20.22

BR0317I 'Alter database end backup' successful

in ANF file, only the above error is showing. anf file is very larg so I can not send you because it (SDN) will not sent more than 15000 characters.

Regards,

Jitendra

[janlars_goedtke]

Hi,

you can send it to

sap (at) goedtke . de

[former_member182034]

hi,

you just follow above mentioned note and hopefully your problem vl solve.

Regards,

[Former Member]

Hi,

The above mentioned sap note has not given solution. He has advised to contact the backint external team.

Can you suggest for resolving this issue. Your prompt suggestion will be highly appreciable.

Regards,

Jitendra Tiwari

[former_member182034]

hi,

first logon with SIDadm then you have to check the permission against SIDadm and relevant folder.

please check this link.

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=859059

Regards,

[janlars_goedtke]

Hi,

I checked the log file.

You have for tablespace PSAPRD 183 datafiles, he saved only 174.

For example prd.data75 is missing.

Is it online? Is it accessable? What are the permissions and by which user is the brbackup started?

Jan

[Former Member]

Hi,

I have done this but still we are facing same issue. Kindly help.

Regards,

Jitendra

[Former Member]

Hi

Our database and application is running smoothly. All database is online. Request you to suggest us some valuable points to resolve this issue. Kiindly help.

Regards,

Jitendra

[former_member220071]

Hi,

Which Backup utility you are using ?

Have you tried Backup using BR*Tools.

Are you using any Data protector ?

Regards,

Abhijit

Edited by: Abhijeet Siras on May 11, 2011 11:38 AM

[Former Member]

Hi,

We are using legato (networker 7.3.2) and we are not using any data protector. We are taking backup through db13 and their utl file and .sap file is calling networker for the backup because of data size is almost 1 tb.

Please suggest us how it will resolve this issue. Your help will be highly appreciable.

Regards,

Jitendra

[former_member220071]

Hi,

Have you tried to contact Legato regarding this error.

Regards,

Abhijit

Edited by: Abhijeet Siras on May 11, 2011 11:59 AM

[Former Member]

Hi,

BR231E Backup utility call failed.

particularly those from the external backup program. Correct the error and then repeat the operation. If necessary, contact the supplier of the external backup program.

Regards,

Kalees

[janlars_goedtke]

Hi,

is there an error in the log file prior to your listet error?

As stated on 184 of 194 files are backuped, are there errors for the last 10 files?

regards

Jan

[Former Member]

Hi,

That error I am unable to find it. Can u suggest how to resolve this issue.

Regards,

Jitendra

[Former Member]

Hi,

I think this error occured some time catrige error, Please clean the catrige and try to take the backup.

Regards,

kalees

[former_member182034]

hi,

please check the first SAP Note

Note 522470 - Backup w/ BACKINT/Legato fails although all items are saved

Note 17163 - BRARCHIVE/BRBACKUP messages and codes

regards,

[Former Member]

Hi Jan,

One more thing I would like to share you that we have increased external cache memory in EMC storage, will it impact on backup. If it will impact on backup then what is the solution to resolve this issue. Kindly suggest.

Regards,

Jitendra

[former_member220071]

Hi,

Please check SAP Note 142635.

Regards,

Abhijit

[Former Member]

Hi Experts,

We found the error of the subject issue. There is data file I/O error. Even we are unable to copy from cp command. While copying the data through cp it is giving I/O error Also I am giving the /var/adm/messages file of solaris

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Sense Key: Media Error

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0

May 13 10:07:35 bsldb scsi_vhci: [ID 734749 kern.warning] WARNING: vhci_scsi_reset 0x1

May 13 10:07:35 bsldb scsi: [ID 243001 kern.warning] WARNING: /pci@9,600000/SUNW,qlc@1/fp@0,0 (fcp1):

May 13 10:07:35 bsldb FCP: WWN 0x500601683ce050fb reset successfully

May 13 10:07:35 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc025004a1ed78a8290df11 (ssd46):

May 13 10:07:35 bsldb Error for Command: read(10) Error Level: Retryable

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Requested Block: 164889584 Error Block: 164889584

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 1700008DE1CL

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Sense Key: Media Error

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0

May 13 10:07:35 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc02500968551c78190df11 (ssd47):

May 13 10:07:35 bsldb Error for Command: read(10) Error Level: Retryable

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Requested Block: 573848752 Error Block: 573848752

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 160000822ACL

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Sense Key: Unit Attention

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

May 13 10:07:35 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc0250004521bdc190fdf11 (ssd24):

May 13 10:07:35 bsldb Error for Command: write(10) Error Level: Retryable

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Requested Block: 86546 Error Block: 86546

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 2300007A8ACL

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] Sense Key: Unit Attention

May 13 10:07:35 bsldb scsi: [ID 107833 kern.notice] ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

May 13 10:07:37 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc0250002521bdc190fdf11 (ssd26):

May 13 10:07:37 bsldb Error for Command: write(10) Error Level: Retryable

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] Requested Block: 10848 Error Block: 10848

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 2100007A84CL

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] Sense Key: Unit Attention

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

May 13 10:07:37 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc02500e8eec5c17f90df11 (ssd49):

May 13 10:07:37 bsldb Error for Command: write(10) Error Level: Retryable

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] Requested Block: 126416 Error Block: 126416

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 1400006327CL

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] Sense Key: Unit Attention

May 13 10:07:37 bsldb scsi: [ID 107833 kern.notice] ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

May 13 10:07:38 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc025004a1ed78a8290df11 (ssd46):

May 13 10:07:38 bsldb Error for Command: read(10) Error Level: Retryable

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Requested Block: 243254560 Error Block: 243254560

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 1700008DE1CL

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Sense Key: Unit Attention

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

May 13 10:07:38 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc0250005521bdc190fdf11 (ssd23):

May 13 10:07:38 bsldb Error for Command: write(10) Error Level: Retryable

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Requested Block: 26930 Error Block: 26930

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 2400007A8DCL

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Sense Key: Unit Attention

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

May 13 10:07:38 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc0250078a892eb8090df11 (ssd48):

May 13 10:07:38 bsldb Error for Command: read(10) Error Level: Retryable

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Requested Block: 13984624 Error Block: 13984624

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 15000074FFCL

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Sense Key: Unit Attention

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

May 13 10:07:38 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc025004a1ed78a8290df11 (ssd46):

May 13 10:07:38 bsldb Error for Command: read(10) Error Level: Retryable

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Requested Block: 164889584 Error Block: 164889584

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 1700008DE1CL

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Sense Key: Media Error

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0

May 13 10:07:38 bsldb scsi: [ID 107833 kern.warning] WARNING: /scsi_vhci/ssd@g600601600bc025004a1ed78a8290df11 (ssd46):

May 13 10:07:38 bsldb Error for Command: read(10) Error Level: Fatal

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Requested Block: 164889584 Error Block: 164889584

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Vendor: DGC Serial Number: 1700008DE1CL

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] Sense Key: Media Error

May 13 10:07:38 bsldb scsi: [ID 107833 kern.notice] ASC: 0x11 (unrecovered read error), ASCQ: 0x0, FRU: 0x0

May 13 10:07:38 bsldb md_stripe: [ID 641072 kern.warning] WARNING: md: dbset/d5: read error on /dev/did/dsk/d5s0

May 13 10:08:35 bsldb scsi: [ID 243001 kern.warning] WARNING: /scsi_vhci (scsi_vhci0):

May 13 10:08:35 bsldb /scsi_vhci/ssd@g600601600bc02500968551c78190df11 (ssd47): Command Timeout on path /pci@9,600000/SUNW,emlxs@2,1/fp@0,0 (fp6)

Kindly suggest to resolve this issue. We have not taken backup for last 11 days.

Regards,

Jitendra

[former_member182034]

hi,

please check the permission against this folder /oracle/PRD/sapbackup mean user have permission of this folder or not?

Regards