on 05-06-2011 7:42 AM
Hello Solman guru's,
When i am in tcode crmd_order and create a SDCR (change request), the field for business partner function "Requester" is filled automatically with the current user after accepting the SDCR document.
I would like to turn off this partner determination, and would like to know how i can do this.
Thanks in advance.
Best regards,
Patrick
Hi
This is controlled by partner determination procedure
please goto spro in solman
here search for partner determination procedure in service desk node
now as per standard the partner det proc will be SDCR0001goto partner function procedure
look for column partner sequence in front of Requestor remove the access sequence
Hope your prob is solved
Regards
Prakhar
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I believe this can be addressed through the copy control configuration for the change document type.
In SPRO check your settings in:
SAP Solution Manager->Scenario specific settings->Change Request Management->Extended Configuration->Change Transaction Types->Copy Control for Change request Management
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Hello, experts!
Is the current user partner determination applied in all statuses of SDCR document? Or only in case when in the copy control configuration (SAP Solution Manager->Scenario specific settings->Change Request Management->Extended Configuration->Change Transaction Types->Copy Control for Change request Management) the Action "SAVE_PARTNER" for the certain status is configured in the Assign Actions subfolder.
I guess, this action "SAVE_PARTNER" doesn't work. But I think it should.
Thank you.
Well
It is quite possible just do the following
use an access sequence taking the current user BP as input and assign this Access sequence to your partner like requestor etc in partner determination
OR goto partner determination procedure
choose requestoer
take the standard access sequence 0004 User from dropdown and assign it
I hope your doubt is clear now.
Regards
Prakhar
Edited by: Prakhar Saxena on May 27, 2011 4:02 PM
Prakhar, thank you for the answer, it's really useful.
But we need to assign a current user not at the moment of creation of document, but when first user open the message for editing.
Actually, we'd like to use this function to assign current user as, for example, Message Processor in ZLFN document (modified SLFN Service Desk notification).
I know, this can be customized using copy control settings, but every time user open the message for editing the system asks question to change Message Processor by the current user. We would like to change Message Processor only once and not to ask this question.
I found the solution: it's necessary to create PPF action via SPPFCADM to set the "In Process" status for ZLFN.
And make necessary settings in "Using partner functions" in copy control settings to automatically set current user as Message Processor when the user performs the action "Set In Process".
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