Diagnostic Agent

[Former Member]

Hi Folks,

I am installing the Diagnostic Agent on my Solution Manager and when I run the sapinst command the sapinst gui appears but in blank. In other words, the sapinstgui doesn't show the information like welcome or option to continue my installation.

Has anyone faced this situation?

My OS is UNIX and also I set the variables: display, jce, and the limits of the user are:

time(seconds) unlimited

file(blocks) unlimited

data(kbytes) unlimited

stack(kbytes) 4194304

memory(kbytes) unlimited

coredump(blocks) 2097151

nofiles(descriptors) unlimited

Thank you so much folks.

[Former Member · Accepted solution]

hi

have you installed smd? while startup you getting this error?

have you updated JAVA a latest one?

betterdownload inst masters again and try again

and please read [Note 1234384 - Inst. NW/SOLMAN 7.0 EhP1 - Diagnostics Agent installation|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1234384]

Thabks,

Jansi

[Former Member · Accepted solution]

This error message happens when I run the sapinst to install the smd.

[Former Member · Accepted solution]

I downloaded the path again and the problem was solved.

Thank you experts!

[Former Member]

Hi

have you login with Root?

it may be the cause of corrupted installation masters, please check this

[|]

please try with that

Thanks

Jansi

[Former Member]

I checked the log and the error is:

-

---

H E A P C H E C K -

---

Suspension of other threads succeeded.

Heap corruption found in object at address 0x07000000200f9bb0. Class of object is not in the reserved heap memory area (0x702f7364742f7584).

-

---

H E A P C O R R U P T E D -

---

Have you guys faced that error?

Tks,

[guilherme_balbinot]

Hello!

Please make sure you are using the latest Diagnostics Agent, which is 7.20 and uses SAPINST 7.20.

The release of the agent is independent from the managed system version. Always use the latest one available.

Make sure you are using user <SID>adm.

It should solve your issue.

Best regards,

Guilherme Balbinot