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Automatic Notification to Customer

Former Member
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Dear All

Our client requirement is whenever an invoice get generated for particular customer

Then automatically dispatch details can move to that client through email

Plz suggest how to achieve this

Regards

Arun

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member209761
Active Contributor
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Dear Arun,

The requirement can be met using the following steps.

1) An output type has to be configured for Mail.

2) The output type should be assigned to the relevant billing types.

with the output determincation procedure,the mail O/P type will be triggered while saving the invoice.

Logic for fetching the e-mail ids to which the mail has to be sent.

Put VBRK-VBELN in VBPA as VBELN and PARVW as AG and get ADRNR

Put VBPA-ADRNR in ADR6 as ADDRNUMBER and fetch ADR6-SMTP_ADDR

Based on the content of the mail to be sent, you have to write the logic for fetching the same.

Thanks & Regards,

Hegal Charles

madhu_vadlamani
Active Contributor
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Hi Arun,

1) Configure an out put type for mail 2) Ask to maintain settings for mail sost with basis guy 3) Maintain mail address in customer master .If you maintain all these mail will go automatically.

Regards,

Madhu.

former_member206976
Active Contributor
0 Kudos

Hi arun,

First you need to define the Out put type to dispatch notification & need to do the SMTP settings in SCOT transaction. Please check the following link which may be useful.

[Mail settings|http://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/789] [original link is broken] [original link is broken] [original link is broken];

Thanks

bvdv