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500 Connection timed out

Hi Experts,

Few users who are accessing SA via portal and not via GUI are facing time out issue for particular sales > Trade spend application. While same is working for those who have SAP logon oad and is logging in via that. The error message is shown below:

500 Connection Timed out

Error -5

Version 7000

Component ICM

Module icxxthr.c

Line 2698

Server ---

Error tag {-}

Details : Connection to partner timed out after 60 seconds

Following are few related parameters with their current values in out ECC system:

rdisp/gui_auto_logout 7200

icm/keep_alive_timeout 90

rdisp/gui_auto_logout 7200

rdisp/plugin_auto_logout 1800

In SM21; it shows error:

HTTP/RFC session has been deleted following timeout

Run-time error "TIME_OUT" occurred

> Short dump "110426 105848 " created

This is in ECC system with basis level SAPKB70021>

It appears parameters are correct and also those who login and access this sales application via loggin in with logon pad do not face this proble. Only those who use SAP via portal are facing this issue

Former Member

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