CUP Error - User -Create Company address cannot be selected

[Former Member]

Dear Experts,

We are on GRC SP9. We customized Company as one of the parameter in initiator for roles. Till now we are able to successfully provision roles to the user.

A new user was created in SAP Back end system and we are facing the below error during provisioning:

"Error Provisioning your request: Error details : Z System - User id - User Create - Company address cannot be selected"

Can you please let us know the solution for the above error if anybody has faced earlier.

Thanks and Best Regards,

Srihari.K

[Former Member]

Hi,

You should create the company address in CUP which are created/available in backend R/3 system. if you maintained different company address ,you should get the error.

Please refer the S-note:1481743.

Regards,

Arjuna

[Former Member]

Dear All,

Thanks for the SAP note and its very helpfule. I have one question here.

When we maintian these Company name in R/3 system does the users needs to be assigned to that Company whenever they are created or even existing users?

In GRC we have created Company based on different Countries and hence we would like to know if the users needs to be mapped to these Companies in backend system also.

Thanks and Best Regards,

Srihari.K

[Former Member]

If there is a company field in CUP, it will map the user in the backend automatically based on the names.

Regards,

Chinmaya

[Former Member]

Check note 1481743 for more details.

Regards,

Chinmaya

[Former Member]

Hi,

There was a new mapping introdueced, I can't remeber in which patch. It was checking the company code maintained in your GRC mapping to the entry in USCOMPANY table. Check if it is missing, or GRC has different naming convention then what is maintained in Backend.

Regards,

Sabita