Problem with CCMS PI7.1 alert configuration for RWB Alert count

[Former Member]

Hi,

We have configured CCMS alert for PI7.1 RWB failure count. Alert is getting triggered only one time and after that no alerts. I can see the change in data but alert is not getting triggered. If I complete the alert then immediately in next run a new alert is generated with last reported data and then again there will be no alert going forward. Data is collected but no alert is triggered. Does anyone know the reason for this and how to fix it? Please help.

Thanks,

Kavitha Rajan.

[Former Member]

Hi,

Dont select Multiple supress Alert while configuring alerts.

Regards

Jayan

[Former Member]

Hi Jayan,

Our PI alert configuration is fine. And also we did not choose multiple suppress method. Problem is with Solution Manager CCMS PI alert configuration for failed RWB count. After initil alert and then nomore alerts are triggered. If I complete the alert then again only first alert is triggered and again no alerts going forward. Please advice.

Thanks,

Kavitha Rajan.

[Former Member]

SAP responded for the issue and it is expected behaviour in SolMan.

Thanks,

Kavitha.