Billing output

[Former Member]

Hi,

Here is the scenario:

We have customers getting Invoices as paper invoices. sometimes customer calls the CSR and asks for email of the Invoices.

User does not want to go to individual billing document and put the email output type.

Is there any easy way out? I tried RSNAST00 but that doesnt work if output type is not on the billing document.

[jignesh_mehta3]

Hello,

Please refer my reply in the below thread:

You can save the PDF copies of Customer requested Invoices on your local Computer & then email the same to your Customer.

This would involve no SAP config, just change the Printer to Cute PDF on your PC & system will do the needful.

Hope this helps,

Thanks,

Jignesh Mehta

[madhu_vadlamani]

HI Nimit,

1) Take the smartform and report name and add in nace. 2) Maintain condition type 3) Maintain mail id in customer master 4) Check the configuration of mail with basis people 5) Check in sost and scot tcodes whether mail reached or not.

Regards,

Madhu.

[Former Member]

Hi,

If you want your customer to get an automatic invoice via email right after the invoice was created then you have to maintain a condition record for the invoice output type via tcode VV31.

In VV31, you have to choose a key combination depending on your liking.

Hope this helps.

Thank you and regards,

Ria