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unable to configure CCMS alerts

Hi All,

I'm trying to configure alerts in RZ20.

e.g. whenever there is an error in Mapping (EXCEPTION_DURING_EXECUTE), I can see the alerts in rz20, but I cannot trigger an alert to Alert Inbox.

I tried to follow the following weblog:

/people/sap.user72/blog/2005/03/03/alert-management--use-it-in-ccms-to-shorten-response-times-for-business-critical-situaltions

But it's not working.

Any help?

Regards,

Puloma.

Former Member
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