MTO Product not able to take Return

[Former Member]

Hello All,

Could someone help ?

We have an MTO product that was sold with SAP Special Stock Indicator "E" + Material Master StrategyGroup 50 + Req Type KVE and Req Class - 45 - MTO val. with cons. that is now coming back to the company for repairs.

To receive the product, we create a Returns Order and try to do a Returns Delivery and PGR.

However, while trying to create a Returns Delivery(RetDLTYP- REN), the system says

"Only 0 L of material 50050007 F001D11 available".

"Delivery quantity must be entered for the item"

Question: Why is the system expecting Stock to exist for Returns ?

The Item Cat & Sch Line Cat(DN) for Returns are NOT relevant for Availability nor for Transfer of Requirements.

The Item Cat(TAN) is NOT relevant for the Special Stock Indicator because it is the same for MTO products and MTS products.

Pls Help

Thanks

[Former Member · Accepted solution]

Hi

In the returns sales order check the Requirement type in the OVERVIEW screen and in the PROCUREMENT TAB

If it has any value then remove it

regards

Prashanth

[Former Member · Accepted solution]

I checked that already. It is greyed out, not able to remove.

Any other way

[Former Member · Accepted solution]

HI

You have to check it at time of creation only. Once saved it will be greyed out.

Try by creating a new returns order and delete the requirement type from the returns sales order.

regards

Prashanth

[Former Member · Accepted solution]

Is this the only way as sometime the user may forget to remove it and it may create problems. cant we handle it through Config.

[Lakshmipathi · Accepted solution]

Go to OVZI, select your item category for returns and maintain blank field under the tab "RqTy". Also maintain "1" in the next tab.

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Hi,

Determine Requirement type which don't have special stock indicator,consumption indicator in requirement class.

Kapil

[Former Member · Accepted solution]

Hi

Configuration to be done as said by other members goto

IMG---->Sales and Distribution>>>>>Basic Functions>>>>.Availability Check and Transfer of Requirements>>>>>Transfer of Requirements>>>.Determination Of Requirement Types Using Transaction

here for your returns item category maintain the entries as

REN maintain requirement type as blank and in the field Q (Origin of requirement type in requirement type determination

) maintain 1

regards

Prashanth