on 04-25-2011 5:06 PM
Hello Guru
When I'm creating a sale Order, I have this error: "Credit check: maximum document value exceed":
Do you know if this is due to some FI problem, ?
Thanks!
HI
You have to change the value in OVA8
Changing the value in FD32 may not solve your problem.
Its a configuration in OVA8
regards
Prashanth
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the credit value needs to be increased at the Payer level & not at the sold to party level
follow below steps too
1. if you still have the value even after changing the value at payer, delete the lines, save the document & re enter the lines again in VA02.
2. release the sales order in VKM3
3.an easy way to stop your customers from going for a credit hold is to remove the risk category of the customer (payer), but this will not affect your existing sales order.
run the correction program for credit management, note this correction program should not be executed on heavy load periods,as the program consumes lots of resources.
regards
ilango
Hello
.an easy way to stop your customers from going for a credit hold is to remove the risk category of the customer (payer), but this will not affect your existing sales order.
Please could you tell me where can I remove the risk category, by XDO2 transaction I didn´t find this field? I don´t have acces to costumizing..
Thanks & Regards
Yes,you can maintain a max value in Credit master of this Customer .
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Do you know if this is due to some FI problem
Yes credit management is activated and hence, the issue. Check in OVA8.
If you dont want credit check to happen for your sale order type, then go to OVAK, select your order type and remove the Credit check assignment made there.
thanks
G. Lakshmipathi
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Hi
Check in OVA8
Credit management has been configured on the maximum document value.
If the sales document value exceeds the credit limit then this error comes.
try reducing the sales order quantity.
regards
Prashanth
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I'm still having the same problem(Credit check: maximum document value exceed) :
I changed my customer credit data(fd32) --> in the maximum permitted credit limits I made a new value in:total amount,individual amount and currency (befor these fields hadn´t any value), ?
Thanks for your help!
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