Problem in Kernel upgrade from 185 to 278

[Former Member]

Hi

Sir/Madam,

While updating the kernel patch from (SAPEXE_185-20000972.SAR to SAPEXE_278-20000972.SAR & SAPEXEDB_185-20000972.SAR to

SAPEXEDB_278-20000972)we updated both Database independent & MS Sql

Server kernel patch after that we face problem in our SAP Management

console where the console disp+work.exe dispatcher is showing as Running but dialog queue info is unavailable.we can able to login into our sandbox and see the WP Table in SM50 t-code.But in SAP MMC it is

showing yellow signal.Please do the needful.

We have not updated in our Production server we tried in our SANDBOX first .

Thanks,

Gopinath M.L

[patelyogesh]

Hello Gopinath,

Try to install "Microsoft Visual C++ 2005 SP1 Redistributable Package" (Make sure you install it according to your server OS)

This will solve your issue.

Regards,

Yogesh

[Former Member]

<< While updating the kernel patch from (SAPEXE_185-20000972.SAR to SAPEXE_278-20000972.SAR & SAPEXEDB_185-20000972.SAR to

SAPEXEDB_278-20000972)we updated both Database independent & MS Sql

Server kernel patch after that we face problem in our SAP Management >>

HAve you taken the backup of your existing kernel before replacing new kernel .

<< face problem in our SAP Management

console where the console disp+work.exe dispatcher is showing as Running but dialog queue info is unavailable.we can able to login into our sandbox and see the WP Table in SM50>>

You have problem only with MMC because you can able to login to system and check SM50 system .

If you face any issue in starting the sap system .Follow following points.

1- try to start your system with new kernel and take dispatcher,work process ,message server trace available at /usr/sap/<SID>/Instance/work .. copy file dev_disp ,dev_ms and dev_w# to other location

2- Revert to old kernel and start the system

3- Again take the trace of above files and move to other location

4- Compare your both trace .This way you can learn the main difference between new kernel and old kernel and culprit as well .

Thanks,

Arun

[Former Member]

HI

I think your files are not properly uncar did you take the old kernel backup ,compare the uncar size with the old kernel file

thanks

[Former Member]

Hi,

Kernel patch is has same size only, i have checked twice.Kindly please do the needfull.since it is the development server and service is not getting started.

Regards

Gopinath M.L

[Former Member]

HI all,

Kindly anyone help me on the issue, its very critical since, our Sandbox SAP MMC is not getting start-up.Due to kernel upgrade.

Regards

Gopinath M.L

[former_member4224]

Are you getting the error only in SAPMMC or also you are not able to login in teh system?

Is there any error in the dev_disp?

Cheers,

Clébio

[Former Member]

HI,

We are not able to login into the system itself.SAPMMC is showing yellow colour.Please provide me where i can find the dev_disp and error you are saying?

Regards

Gopinath M.L

[Former Member]

Hello Gopi

Kindly go to work directory there you will find it.

You will see that file open that with word pad and paste the log.

Mean time you can go to kernel directory and run R3trans -x and let us know what return code you are able to see.

Regards

Vivek

[Former Member]

HI ,

Has said by you i can able to found the dev_disp and the r3trans -x log also, please find the dev_disp log files below.

-

---

trc file: "dev_disp", trc level: 1, release: "700"

-

---

sysno 31

sid S01

systemid 562 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 278

intno 20050900

make: multithreaded, Unicode, 64 bit, optimized

pid 1976

Thu Apr 21 16:18:46 2011

kernel runs with dp version 245000(ext=110000) (@(#) DPLIB-INT-VERSION-245000-UC)

length of sys_adm_ext is 576 bytes

• SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (31 1976) [dpxxdisp.c 1287]

shared lib "dw_xml.dll" version 278 successfully loaded

shared lib "dw_xtc.dll" version 278 successfully loaded

shared lib "dw_stl.dll" version 278 successfully loaded

shared lib "dw_gui.dll" version 278 successfully loaded

shared lib "dw_mdm.dll" version 278 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3931

Thu Apr 21 16:18:50 2011

• WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5523]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >prdtest_S01_31 <

DpShMCreate: sizeof(wp_adm) 17520 (1752)

DpShMCreate: sizeof(tm_adm) 5912704 (29416)

DpShMCreate: sizeof(wp_ca_adm) 24064 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080

DpShMCreate: sizeof(comm_adm) 552080 (1088)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (104)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1864)

DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000F750050, size: 6601872)

DpShMCreate: allocated sys_adm at 000000000F750050

DpShMCreate: allocated wp_adm at 000000000F752270

DpShMCreate: allocated tm_adm_list at 000000000F7566E0

DpShMCreate: allocated tm_adm at 000000000F756740

DpShMCreate: allocated wp_ca_adm at 000000000FCF9FC0

DpShMCreate: allocated appc_ca_adm at 000000000FCFFDC0

DpShMCreate: allocated comm_adm at 000000000FD01D00

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 000000000FD88990

DpShMCreate: allocated gw_adm at 000000000FD88A10

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 000000000FD88A40

DpShMCreate: allocated wall_adm at 000000000FD88A50

Thu Apr 21 16:18:51 2011

MBUF state OFF

DpCommInitTable: init table for 500 entries

DpRqQInit: Parameter rdisp/queue_lock_level = 2

rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80

ThTaskStatus: rdisp/reset_online_during_debug 0

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 4096 kByte.

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 127 blocks reserved for free list.

ES initialized.

mm.dump: set maximum dump mem to 96 MB

Thu Apr 21 16:18:52 2011

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1694]

***LOG Q0K=> DpMsAttach, mscon ( prdtest) [dpxxdisp.c 12708]

DpStartStopMsg: send start message (myname is >prdtest_S01_31 <)

DpStartStopMsg: start msg sent

Thu Apr 21 16:18:53 2011

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

Thu Apr 21 16:18:54 2011

CCMS: start to initalize 3.X shared alert area (first segment).

DpMsgAdmin: Set release to 7000, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]

DpMsgAdmin: Set patchno for this platform to 278

Release check o.K.

Thu Apr 21 16:19:12 2011

MBUF state ACTIVE

DpModState: change server state from STARTING to ACTIVE

Thu Apr 21 16:25:44 2011

DpSigInt: caught signal 2

DpHalt: shutdown server >prdtest_S01_31 < (normal)

DpModState: change server state from ACTIVE to SHUTDOWN

Stop work processes

Thu Apr 21 16:25:45 2011

Stop gateway

Stop icman

Terminate gui connections

wait for end of work processes

wait for end of gateway

waiting for termination of gateway ...

Thu Apr 21 16:25:46 2011

waiting for termination of gateway ...

Thu Apr 21 16:25:47 2011

waiting for termination of gateway ...

Thu Apr 21 16:25:48 2011

wait for end of icman

waiting for termination of icman ...

Thu Apr 21 16:25:49 2011

waiting for termination of icman ...

Thu Apr 21 16:25:50 2011

waiting for termination of icman ...

Thu Apr 21 16:25:51 2011

waiting for termination of icman ...

Thu Apr 21 16:25:52 2011

DpStartStopMsg: send stop message (myname is >prdtest_S01_31 <)

DpStartStopMsg: stop msg sent

Thu Apr 21 16:25:53 2011

DpHalt: sync with message server o.k.

detach from message server

***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 13054]

MBUF state OFF

MBUF component DOWN

cleanup EM

***LOG Q05=> DpHalt, DPStop ( 1976) [dpxxdisp.c 11241]

R3trans -x return code as follows below,

D:\usr\sap\S01\SYS\exe\uc\NTAMD64>R3trans -x

This is R3trans version 6.14 (release 700 - 23.07.10 - 09:23:00).

unicode enabled version

2EETW169 no connect possible: "connect failed with DBLI_RC_LOAD_LIB_FAILED."

R3trans finished (0012).

Please provide me this is the sand box server it is not getting up itself.

Regards

Gopinath M.L

[Former Member]

Hi Gopi,

Can you please post the trans.log for the command "R3trans -d".

(Remember to execute this command as <SID>adm user and make sure that your database is running.)

I searched and found similar thread... Please see if it helps you...

[|]

Regards.

Rajesh Narkhede

[Former Member]

HI all,

We have solved the issue, thanks a lot for your valuable replies.

Regards

Gopinath M.L

[Former Member]

Hello

Kindly also have a look at trace files if they have any error log.

Just try to open dpmon pf= path to instance profile check if that opens.

Regards

Vivek

[Former Member]

HI,

I can't able to find the path of dpmon pf, kindly please provide me the patch so that i can able to check the same.

Regards

Gopinath M.L

[Former Member]

Hi Gopi,

when ever you perform Kernel upgrade you have run sappfpar at OS level and see if any errors then restart your instance and see if you still see any issues.

eg : sappfpar check pf= fully qualified path instance name(/usr/sap/profile/SAPPRD_DVEBMGS00_00)

Please let me know if you have any questions after trying the above step.

Thanks

Macherla

[Former Member]

HI,

I have done your query and till it is showing yellow colour only, please find the pasted instance profile log file for your kind information.

#.******************************************************************************************************************************

#.* *

#.* Instance profile S01_DVEBMGS31_PRDTEST *

#.* *

#.* Version = 000003 *

#.* Generated by user = SAP* *

#.* Generated on = 01.02.2011 , 19:47:53 *

#.* *

#.******************************************************************************************************************************

#parameter created by: SAP* 01.02.2011 19:47:40

login/no_automatic_user_sapstar = 0

SAPSYSTEMNAME = S01

SAPGLOBALHOST = prdtest

SAPSYSTEM = 31

INSTANCE_NAME = DVEBMGS31

DIR_CT_RUN = $(DIR_EXE_ROOT)\$(OS_UNICODE)\NTAMD64

DIR_EXECUTABLE = $(DIR_INSTANCE)\exe

PHYS_MEMSIZE = 512

#old_value: 6 changed: BASIS 25.01.2011 15:32:14

rdisp/wp_no_dia = 4

#old_value: 3 changed: BASIS 25.01.2011 15:32:14

rdisp/wp_no_btc = 2

icm/server_port_0 = PROT=HTTP,PORT=80$$

rdisp/elem_per_queue = 2000

#----

---

1. SAP Messaging Service parameters are set in the DEFAULT.PFL

#----

---

ms/server_port_0 = PROT=HTTP,PORT=81$$

rdisp/wp_no_enq = 1

rdisp/wp_no_vb = 1

rdisp/wp_no_vb2 = 1

rdisp/wp_no_spo = 1

#parameter created by: BASIS 25.01.2011 15:32:14

abap/buffersize = 300000

#parameter created by: BASIS 25.01.2011 15:32:14

zcsa/table_buffer_area = 30000128

#parameter created by: BASIS 25.01.2011 15:32:14

rtbb/buffer_length = 10000

#parameter created by: BASIS 25.01.2011 15:32:14

rsdb/cua/buffersize = 3000

#parameter created by: BASIS 25.01.2011 15:32:14

zcsa/presentation_buffer_area = 4400128

#parameter created by: BASIS 25.01.2011 15:32:14

rdisp/appc_ca_blk_no = 100

#parameter created by: BASIS 25.01.2011 15:32:14

rdisp/wp_ca_blk_no = 300

#parameter created by: BASIS 25.01.2011 15:32:14

rsdb/ntab/entrycount = 19990

#parameter created by: BASIS 25.01.2011 15:32:14

rsdb/ntab/ftabsize = 30002

#parameter created by: BASIS 25.01.2011 15:32:14

rsdb/ntab/irbdsize = 6000

#parameter created by: BASIS 25.01.2011 15:32:14

rsdb/ntab/sntabsize = 3000

#parameter created by: BASIS 25.01.2011 15:32:14

DIR_ROLL = D:\usr\sap\S01\DVEBMGS31\data

#parameter created by: BASIS 25.01.2011 15:32:14

DIR_PAGING = D:\usr\sap\S01\DVEBMGS31\data

#parameter created by: BASIS 25.01.2011 15:32:14

DIR_DATA = D:\usr\sap\S01\DVEBMGS31\data

#parameter created by: BASIS 25.01.2011 15:32:14

DIR_REORG = D:\usr\sap\S01\DVEBMGS31\data

#parameter created by: BASIS 25.01.2011 15:32:14

DIR_TRANS =
prdtest\sapmnt\trans

#parameter created by: BASIS 25.01.2011 15:32:14

DIR_TEMP = .

#parameter created by: BASIS 25.01.2011 15:32:14

DIR_SORTTMP = D:\usr\sap\S01\DVEBMGS31\data

#parameter created by: BASIS 25.01.2011 15:32:14

zcsa/system_language = E

#parameter created by: BASIS 25.01.2011 15:32:14

zcsa/installed_languages = ED

#parameter created by: BASIS 25.01.2011 15:32:14

install/codepage/appl_server = 4103

#parameter created by: BASIS 25.01.2011 15:32:14

abap/use_paging = 0

#parameter created by: BASIS 25.01.2011 15:32:14

ztta/roll_first = 1024

#parameter created by: BASIS 25.01.2011 15:32:14

ztta/roll_area = 3000320

#parameter created by: BASIS 25.01.2011 15:32:14

rdisp/ROLL_SHM = 7552

#parameter created by: BASIS 25.01.2011 15:32:14

rdisp/ROLL_MAXFS = 7552

#parameter created by: BASIS 25.01.2011 15:32:14

rdisp/PG_SHM = 4096

#parameter created by: BASIS 25.01.2011 15:32:14

rdisp/PG_MAXFS = 32768

#parameter created by: BASIS 25.01.2011 15:32:14

abap/heap_area_dia = 2000683008

#parameter created by: BASIS 25.01.2011 15:32:14

abap/heap_area_nondia = 0

#parameter created by: BASIS 25.01.2011 15:32:14

abap/heap_area_total = 536870912

#parameter created by: BASIS 25.01.2011 15:32:14

abap/heaplimit = 40894464

#parameter created by: BASIS 25.01.2011 15:32:14

abap/swap_reserve = 20971520

#parameter created by: BASIS 25.01.2011 15:32:14

ztta/roll_extension = 2000683008

#parameter created by: BASIS 25.01.2011 15:32:14

em/initial_size_MB = 512

#parameter created by: BASIS 25.01.2011 15:32:14

em/blocksize_KB = 4096

#parameter created by: BASIS 25.01.2011 15:32:14

em/stat_log_size_MB = 20

#parameter created by: BASIS 25.01.2011 15:32:14

em/stat_log_timeout = 0

#parameter created by: BASIS 25.01.2011 15:32:14

em/address_space_MB = 4096

Regards

Gopinath M.L