Installaion error "Some other database applications ,ight be still running"

[Former Member]

Hi,

I am facing a problem while installing developer trail version. Below is the error.

FCO-00011 The step installClientSoftware with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_DBClient|ind|ind|ind|ind|9|0|NW_ADA_DBClient|ind|ind|ind|ind|4|0|Sdb_ClientSoftware_Dialogs|ind|ind|ind|ind|0|0|Sdb_ClientSoftware|ind|ind|ind|ind|0|0|installClientSoftware was executed with status ERROR ( Last error reported by the step :The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.).

Now the installation struck at "Install database client". I have checked all the place that I know in windows like "Processes" and "Services" to see any MaxDB instance is running. I could not find any such. So I am thinking There will not be any applications which can acces database. unfortunatly installation step is thinking it as if there were some other applications running on it.

Any help to solve would be a great help.

Thanks,

Amara.

[Former Member]

For windows 7 users (fresh install) the solution is given in http://scn.sap.com/thread/1468531

[Former Member]

Dear Khur Khu,

Do not duplicate the posts 
Read and Follow the Forum Rules

Regards,

Nick Loy

[Former Member]

Anyone has found solution of this problem?

i have following output in my log file.

SAP MaxDB Installation Manager 7.8.01.18

****************************************

Checking installation...

Preparing package "Installer" ...

Preparing package "SAP Utilities Compatibility" ...

Preparing package "Global Listener" ...

Preparing package "Installation Compatibility" ...

Preparing package "Base" ...

Preparing package "SQLDBC" ...

Preparing package "SQLDBC 77" ...

Preparing package "Fastload API" ...

Preparing package "SQLDBC 76" ...

Preparing package "SAP Utilities" ...

Preparing package "Redist Python" ...

Preparing package "Loader" ...

Preparing package "ODBC" ...

Preparing package "Messages" ...

Preparing package "JDBC" ...

Free to wrong pool 1361280 not 75900000 at SDB/Install/PackageManagerCollection.pm line 711.

[markus_doehr2]

Is there already an instance installed? Or was there?

Markus

[Former Member]

Hi,

This is a fresh installation on my new windows 7 HP Pavilion dm4 . I go this error during first time itself.

Thanks,

Amara.

[Former Member]

Hi,

Below is the log file entries

INFO 2011-04-15 16:48:27.504

CJSlibModule::writeInfo_impl()

Output of C:\NWABAPTRIAL70206_64\SAP_MaxDB_78_SP1_14_RDBMS\DATA_UNITS\MAXDB_WINDOWS_X86_64\SDBINST.exe -global_prog C:\sapdb\programs -global_data C:\sapdb\data -path C:\sapdb\clients\NSP -private_datapath C:\sapdb\clients\NSP\data -profile "Runtime For SAP AS" -i CL_NSP -b is written to the logfile C:/Program Files/sapinst_instdir/NW702/AS-ABAP/ADA/CENTRAL/sdbinst.log.

WARNING 2011-04-15 16:48:31.061

CJSlibModule::writeWarning_impl()

Execution of the command "C:\NWABAPTRIAL70206_64\SAP_MaxDB_78_SP1_14_RDBMS\DATA_UNITS\MAXDB_WINDOWS_X86_64\SDBINST.exe -global_prog C:\sapdb\programs -global_data C:\sapdb\data -path C:\sapdb\clients\NSP -private_datapath C:\sapdb\clients\NSP\data -profile "Runtime For SAP AS" -i CL_NSP -b" finished with return code 1. Output:

SAP MaxDB Installation Manager 7.8.01.14

****************************************

Checking installation...

install registry not found

Preparing package "Installer" ...

Preparing package "SAP Utilities Compatibility" ...

Preparing package "Global Listener" ...

Preparing package "Installation Compatibility" ...

Preparing package "Base" ...

Preparing package "SQLDBC" ...

Preparing package "SQLDBC 77" ...

Preparing package "Fastload API" ...

Preparing package "SQLDBC 76" ...

Preparing package "SAP Utilities" ...

Preparing package "ODBC" ...

Preparing package "Messages" ...

Preparing package "JDBC" ...

Looking for running processes of package Installer

Looking for running processes of package Installation Compatibility

Looking for running processes of package Global Listener

Looking for running processes of package SAP Utilities Compatibility

Looking for running processes of package Base

Looking for running processes of package SQLDBC 76

Looking for running processes of package Messages

Looking for running processes of package SQLDBC

Looking for running processes of package ODBC

Looking for running processes of package JDBC

Looking for running processes of package SAP Utilities

Looking for running processes of package SQLDBC 77

Looking for running processes of package Fastload API

ERR: Installation failed

ERR: error installing

INFO: Installing signal handler

INFO: Handler for signal INT

INFO: Handler for signal PIPE

INFO: Handler for signal ABRT

INFO: Handler for signal FPE

INFO: Handler for signal QUIT

INFO: System Informations

INFO: Operating System: Windows

INFO: Architecture : AMD64

INFO: Version : Windows 7

INFO: Subversion :

INFO: Host Name : SAIRAMHP

INFO: Installer Informations

INFO: Installer is part of installation kit

INFO: Version is 7.8.01 Build 014-121-233-288

INFO: MakeId is 479160

INFO: Running as console application

INFO: Running in background mode

INFO: Program call informations

INFO: Caller program name is SDBINST

INFO: Command line arguments: -global_prog C:\sapdb\programs -global_data C:\sapdb\data -path C:\sapdb\clients\NSP -private_datapath C:\sapdb\clients\NSP\data -profile Runtime For SAP AS -i CL_NSP -b

INFO: Current directory: C:\Program Files\sapinst_instdir\NW702\AS-ABAP\ADA\CENTRAL

INFO: Installer directory: C:\NWABAPTRIAL70206_64\SAP_MaxDB_78_SP1_14_RDBMS\DATA_UNITS\MAXDB_WINDOWS_X86_64

INFO: Pid is 4756

INFO: Environment dump:

INFO: ALLUSERSPROFILE = C:\ProgramData

INFO: APPDATA = C:\Users\nspadm.sairamhp\AppData\Roaming

INFO: COMMONPROGRAMFILES = C:\Program Files\Common Files

INFO: COMMONPROGRAMFILES(X86) = C:\Program Files (x86)\Common Files

INFO: COMMONPROGRAMW6432 = C:\Program Files\Common Files

INFO: COMPUTERNAME = SAIRAMHP

INFO: COMSPEC = C:\Windows\system32\cmd.exe

INFO: DBMS_TYPE = ada

INFO: FP_NO_HOST_CHECK = NO

INFO: HOMEDRIVE = C:

INFO: HOMEPATH = \Users\nspadm.sairamhp

INFO: HULUDESKTOPPATH = C:\Users\nspadm.sairamhp\AppData\Local\HuluDesktop\instances\0.9.13.1\HuluDesktop.exe

INFO: LOCALAPPDATA = C:\Users\nspadm.sairamhp\AppData\Local

INFO: LOGONSERVER =
SAIRAMHP

INFO: NUMBER_OF_PROCESSORS = 4

INFO: ONLINESERVICES = Online Services

INFO: OS = Windows_NT

INFO: PATH = C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files\WIDCOMM\Bluetooth Software\;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\DLLShared\;C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\x64;C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\;C:\Program Files (x86)\Windows Live\Shared;C:\usr\sap\NSP\SYS\exe\uc\NTAMD64;C:\sapdb\clients\NSP\bin;C:\sapdb\clients\NSP\pgm;C:\sapdb\programs\bin

INFO: PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

INFO: PCBRAND = Pavilion

INFO: PLATFORM = MCD

INFO: PROCESSOR_ARCHITECTURE = AMD64

INFO: PROCESSOR_IDENTIFIER = Intel64 Family 6 Model 37 Stepping 5, GenuineIntel

INFO: PROCESSOR_LEVEL = 6

INFO: PROCESSOR_REVISION = 2505

INFO: PROGRAMDATA = C:\ProgramData

INFO: PROGRAMFILES = C:\Program Files

INFO: PROGRAMFILES(X86) = C:\Program Files (x86)

INFO: PROGRAMW6432 = C:\Program Files

INFO: PSMODULEPATH = C:\Windows\system32\WindowsPowerShell\v1.0\Modules\

INFO: PUBLIC = C:\Users\Public

INFO: SAPEXE = C:\usr\sap\NSP\SYS\exe\uc\NTAMD64

INFO: SAPINST_EXEDIR_CD = C:/NWABAPTRIAL70206_64/SAP_NetWeaver_702e_Installation_Master/IM_WINDOWS_X86_64

INFO: SAPINST_JRE_HOME = C:/usr/sap/NSP/tmp/sapinst_exe.944.1302900449/jre

INFO: SAPLOCALHOST = sairamhp

INFO: SAPSYSTEMNAME = NSP

INFO: SAP_DIR_PERF = C:\usr\sap\PRFCLOG

INFO: SELFEXTRACTOR_EXECUTABLE_NAME = C:/NWABAPTRIAL70206_64/SAP_NetWeaver_702e_Installation_Master/IM_WINDOWS_X86_64/sapinst.exe

INFO: SESSIONNAME = Console

INFO: SYSTEMDRIVE = C:

INFO: SYSTEMROOT = C:\Windows

INFO: TEMP = C:\usr\sap\NSP\tmp

INFO: TMP = C:\usr\sap\NSP\tmp

INFO: USERDOMAIN = sairamhp

INFO: USERNAME = nspadm

INFO: USERPROFILE = C:\Users\nspadm.sairamhp

INFO: WINDIR = C:\Windows

INFO:

SAP MaxDB Installation Manager 7.8.01.14

****************************************

INFO: checking configuration of global installation

INFO: Parameter "GlobalData" is given via command line option, value = "C:\sapdb\data"

INFO: Parameter "GlobalPrograms" is given via command line option, value = "C:\sapdb\programs"

INFO: checking configuration of installation

INFO: Parameter "Name" is given via command line option, value = "CL_NSP"

INFO: Parameter "Path" is given via command line option, value = "C:\sapdb\clients\NSP"

INFO: Parameter "Comment" is not set

INFO: Parameter "PrivateData" is given via command line option, value = "C:\sapdb\clients\NSP\data"

INFO: Checking installation...

ERROR 2011-04-15 16:48:31.77 [iaxxinscbk.cpp:244]

MDB-07020 The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.

ERROR 2011-04-15 16:48:31.077

CJSlibModule::writeError_impl()

MUT-03025 Caught ESAPinstException in module call: sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.

ERROR 2011-04-15 16:48:31.92 [sixxcstepexecute.cpp:988]

FCO-00011 The step installClientSoftware with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_DBClient|ind|ind|ind|ind|9|0|NW_ADA_DBClient|ind|ind|ind|ind|4|0|Sdb_ClientSoftware_Dialogs|ind|ind|ind|ind|0|0|Sdb_ClientSoftware|ind|ind|ind|ind|0|0|installClientSoftware was executed with status ERROR ( Last error reported by the step :The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.).

INFO 2011-04-15 16:48:31.295 [synxcpath.cpp:815]

CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Program Files\sapinst_instdir\NW702\AS-ABAP\ADA\CENTRAL\__instana_tmp.xml.

WARNING 2011-04-15 16:48:31.592 [iaxxejshlp.cpp:150]

Could not get property IDs of the JavaScript object.

ERROR 2011-04-15 16:48:31.592 [iaxxejsctl.cpp:492]

FJS-00010 Could not get value for property .

INFO 2011-04-15 16:48:45.382 [sixxcstepexecute.cpp:1081]

An error occured and the user decided to stop.\n Current step "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_DBClient|ind|ind|ind|ind|9|0|NW_ADA_DBClient|ind|ind|ind|ind|4|0|Sdb_ClientSoftware_Dialogs|ind|ind|ind|ind|0|0|Sdb_ClientSoftware|ind|ind|ind|ind|0|0|installClientSoftware".

INFO 2011-04-15 16:48:48.50 [synxccuren.cpp:1016]

CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(const CSyPath & C:/Program Files/sapinst_instdir/NW702/AS-ABAP/ADA/CENTRAL)

lib=syslib module=syslib

Working directory changed to C:/Program Files/sapinst_instdir/NW702/AS-ABAP/ADA/CENTRAL.

################################################

Abort execution because of

controller.userDecideToStop

##############################################

INFO 2011-04-15 16:48:48.65 [synxcpath.cpp:815]

CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.

CGuiProxy::receive(): receive error on socket 636

Apr 15, 2011 4:48:48 PM [Info]: >> Closed input stream

Apr 15, 2011 4:48:48 PM [Info]: >> Closed input stream

Apr 15, 2011 4:48:48 PM [Info]: GUI stopped.

Exit status of child: 2

Thanks,

Amara.

[Former Member]

Srinivas,

Did you ever find solution to this issue?

I have encountered the same error and the log did not get created..

Regards,

Bryan

[markus_doehr2]

> FCO-00011 The step installClientSoftware with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_DBClient|ind|ind|ind|ind|9|0|NW_ADA_DBClient|ind|ind|ind|ind|4|0|Sdb_ClientSoftware_Dialogs|ind|ind|ind|ind|0|0|Sdb_ClientSoftware|ind|ind|ind|ind|0|0|installClientSoftware was executed with status ERROR ( Last error reported by the step :The database installer reported an error. DIAGNOSIS: Some database applications might still be running. SOLUTION: Check the log file sdbinst.log and C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.).

So the first step I would do is to check the mentioned logfile.

Markus

[Former Member]

Hi,

I checked for the log files as it mentioned in message. But there is no such file created as > C:\sapdb\data\wrk\MaxDBRuntimeForSAPAS_install_<date>_<time>.log.)

I am able to find only the sapinst.log file. In that also I found the similar error.

"The database installer reported an error. DIAGNOSIS: Some database applications might still be running"

Thanks,

Amara.