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Preview Problem after upgraded to GUI 720

former_member443015
Participant
0 Kudos

Dear all,

I have just upgraded the SAP GUI from GUI 710 to SAP GUI 720 with patch 4.

After upgraded, I found that the fonts spacing in print preview is changed in SAP Script form (e.g. PO print preview). The spacing between each wordings is not same as GUI 710.

for example.

In GUI 710, the preview is looked like "DESCRIPTION OF GOODS".

But in GUI 720, the preview becomes "DESCRIPTION OF GOODS"

I have not perform any customization setting while upgrade, and the problem still exists even patch 5 is applied.

Would anyone please tell me how to solve this problem?

Many Thanks

Sunny

Accepted Solutions (0)

Answers (4)

Answers (4)

jude_bradley
Active Contributor
0 Kudos

Hello Sunny

The spacing issue, or print preview differing from actual output (with

actual output printing correctly) is a known issue.

The reason for the issue is that a new previewer for Smart Forms and

SAPscript is required and this is what is delivered in the

aforementioned notes 1552498 and 1562096.

The existing solution can't gaurantee exactly previewed and printed

space intervals (due to the automated font's selection and stretching).

So this is where this new PDF Previewer is designed, to resolve the

issue you are seeing with the old regular print preview.

Hope this helps,

Jude

jude_bradley
Active Contributor
0 Kudos

Sorry, this present reply was posted in error. Apply the two notes as per my previous reply.

Edited by: Jude Bradley on Aug 30, 2011 2:43 PM

daniel_kosfeld2
Explorer
0 Kudos

Hi LI,

we have the same problem after upgrading from SAP GUI 7.10 to 7.20 (patch level 6).

Have you solved this issue?

Best regards

Daniel

Former Member
0 Kudos

Hello all

I've exactly the same problem like you.

Do anybody have some news about that problem?

Thanks for answers.

Former Member
0 Kudos

Looks the same to me.

former_member443015
Participant
0 Kudos

Does anyone know how to solve this problem?

Thanks

Former Member
0 Kudos

Any news about that ?

Thanks

former_member443015
Participant
0 Kudos

not solve yet

Anyone have idea?

former_member443015
Participant
0 Kudos

Hello all,

SAP replied that the issue is not able to solve easily. Instead, they have developed a new tools "PDF previewer" to solve this issue.

I am still looking for it but have no idea about "PDF previewer" yet.

Anyone have experience about using "PDF previewer"?

Thanks

Sunny

Edited by: LI Sunny on May 19, 2011 3:22 AM