on 04-12-2011 12:37 PM
Dear All,
I have configure Service Desk in Solution Manager 7 EHP1 (ABAP+JAVA Stack).
I am able to send the message to end user in case of change status from "New" to "In process" in PDF or TEXT format.
I want to send same in HTML with link just like SAP Support message we are getting in our inbox.
How to do that?
Thanks in advance,
Nirav
Hello Nirav,
Its not that easy, take a look a this excellent blog /people/riccardo.escher/blog/2009/10/09/pep-up-your-charm--part-3-turn-cinderella-pdf-mails-into-prettyusefull-ones
Hope that helps,
Federico
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hi,
Go to scot (TRN) may be you issue wl solve
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