SAP Download manager: The basket content could not be read.

[Former Member]

Dear Experts,

I am trying to download SAP GUI 7.2 Core from Service Market Place. I have done below steps:

1. I have installed Java 2 Runtime Environment version 1.2

2. Downloaded Download Manager and successfully installed.

3. Added SAP GUI into download basket in Service MarketPlace.

4. There is no proxy settings in internet Option-> LAN Settings.

5. In download manager I have used

Address: http://services.sap.com

OSS UserName & Password.

No Proxy settinngs.

But I am getting error. "The basket content could not be read. The following error occured: Unable to connect to the SAP Service Marketplace. Check your settings and try again."

I have gone through all the SDN posts regarding this error but stil not able to solve the issue.

Please help me..

Thanks in advance.

Shreyansh

Edited by: shreyansh babagond on Apr 11, 2011 2:55 PM

Edited by: shreyansh babagond on Apr 11, 2011 3:05 PM

[Former Member · Accepted solution]

Solved !

Error: "The basket content could not be read. NULL

SAP Download Manager 2.1.130

FIX:

==========

Set your download manager to these settings.

http://service.sap.com ( Watch this my // were
for some reason)

S#

PW (ensure correct) reset through SAP if necessary.

User a Proxy Server.

our company has xxxx.com with port 8080

Proxy Name

Proxy Password

Key was the CORRECT JAVA Version "1.4.2_12"Get this from the Java Archive Page http://www.oracle.com/technetwork/java/archive-139210.html

Then download JRE 1.4.2_12

• Note you can not have any HIGHER version of Java as java automatically uses the highest version.

So with that I was able to access my download basket.

[Former Member]

Answered

[ruben_romo3]

Hi Shreyansh,

This are my settings and they are working fine, please try with the same address

Address: https://websmp204.sap-ag.de/

Username: S000#####

Password: *******

I do not use proxy

Hope this helps you.

Best regards,

Ruben

[Former Member]

Hi Ruben,

Thanks for valuable information.

I tried as you suggested but still could not workout for me.

[Former Member]

Contact your network team.

Your company firewall perhaps?

[ImtiazKaredia]

This may also be becuase the S User ID does not have download authorization. Check it.

[Former Member]

Address: http://services.sap.com
...
Check your settings and try again.

Leave out the extra s at the end of service

[Former Member]

I changed it but Still I am getting same error

[Former Member]

the url should be http://service.sap.com (not ...://services)

Edited by: Nicolas Llambias on Apr 11, 2011 11:50 AM