on 04-08-2011 1:30 PM
Hello All,
How to limit the [selection list|http://pokazywarka.pl/z72ylz-2/] to the groups in the notification service in a service desk? I [created a group|http://pokazywarka.pl/mbi6py-2/] by tx BP and I`d like to choose it on selcion list, but doesn`t show up.
If I choose F4 and select 'Partner by group / Subgroup' bookmark then I choose F4 in 'Group' field but groups didn`t show up.
Thanks in advance
Best regards Kamil
Hi Kamil,
Please, take a look at the following link:
Service Desk: Support team determination
/people/dolores.correa/blog/2007/10/06/service-desk-support-team-determination
Best Regards,
Fernando Rocha
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