Sales Order Issue

[Former Member]

Hi,

Scenario : A sales order is created and goods are delivered to the customer. Follow-on documents like outbound delivery and goods issue are done. As a final step a billing document is created and settled with the customer.

Issue : After the sales order process is completed, it is realised that a wrong Customer Number was used.

Solution : It is desired to change the SOLD-To / SHIP-To in the Sales Order/Invoice and ensure all relavant tables are updated.

Is there a standard SAP process of doing this ?

Regards

Barry

Edited by: BarryR on Apr 5, 2011 11:57 PM

[Lakshmipathi]

Please dont cross post in multiple forums. Continue your queries in one forum.

thanks

G. Lakshmipathi

[Former Member]

To make sure all the tables are updated (as best as can be):

- cancel the invoice (VF11)

- cancel the goods issue (VL09)

- delete the delivery (VL02N)

You MAY be able to change the sold-to/ship to on the order as this point. However, SAP may decide not to let you. If so, reject the items on the order and create a new one.

- deliver, goods issue and invoice per the normal process.

It's best if you can get this done in the same posting period - otherwise the accounting will be in different periods,