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Sales Order Issue

Former Member
0 Kudos

Hi,

Scenario : A sales order is created and goods are delivered to the customer. Follow-on documents like outbound delivery and goods issue are done. As a final step a billing document is created and settled with the customer.

Issue : After the sales order process is completed, it is realised that a wrong Customer Number was used.

Solution : It is desired to change the SOLD-To / SHIP-To in the Sales Order/Invoice and ensure all relavant tables are updated.

Is there a standard SAP process of doing this ?

Regards

Barry

1 REPLY 1

colin_cheong
Contributor
0 Kudos

This is not the standard way to handle.

Proper way is to cancel the from invoice to sales order and issue a new order to invoice.

You should not be changing the soldto and shipto by means of any custom program