GRC CUP how can i remove auto link "view" display from email configuration

[Former Member]

Hi,

When approver/manager gets email.They get display "view" as a link to process the request. How can i remove this and put a full link in email configuration of stages workflow.

Thanks

Yakoob.

[koehntopp · Accepted solution]

The "View" is a full link.

In stage configuration, under "Next approver" you can customize additional text to describe what the approver is supposed to do.

Oh, and it's all in the configuration guide....

Frank.

[Former Member]

Hi,

I have a similar query on this. We have a clustered environment for our production GRC CUP system. Access to the CUP system is via a load balanced Webdispatcher.

My question is, when a notification e-mail is sent out from CUP, the "View" link is showing a direct link to one of our clustered server instead of the Webdispatcher link. How can we customize the "View" link?

We need to ensure the approvers are able to access the link via the webdispatcher so that when a failover in the cluster occurs, they are not affected.

Thanks.

Regards,

Daniel Wong