ITS Test error!

[Former Member]

Hi,

We have ECC 5.0 (WAS 640) running, with SP 17 and Kernel Level 129. Now, in SICF we have the ITS service activated, however when I 'Test' the Service /default_host/sap/bc/gui/sap/its/ it gives an error -

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URL http://nwep.in.niit.com:8002/sap/bc/gui/sap/its call was terminated because the corresponding service is not available.

Note

The termination occurred in system ECC with error code 404 and for the reason Not found.

The selected virtual host was 0 .

What can I do?

Please select a valid URL.

If you do not yet have a user ID, contact your system administrator.

ErrorCode:ICF-NF-http-c:000-u:SAPSYS-l:E-i:nwep_ECC_02-v:0-s:404-r:Notfound

HTTP 404 - Not found

Your SAP Internet Communication Framework Team

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Now, we have the ITS service activated (in the profile parameter, i also checked in tcode 'sitspmon') and the ITS services in SICF are also running. I have also Published (Complete Service) the 'System' and 'Webgui' in transaction code SE80. I also tested 'Ping' and 'Echo' and they work fine too.

The funny part is that when I test http://nwep.in.niit.com:8002/sap/bc/gui/sap/its/webgui, it works fine and the logon page comes up.

Any help would be appreciated.

The reason we need the ITS is because we need to connect our EP server to ECC using the ITS.

[Former Member · Accepted solution]

Hi,

Pls check the foll:

--> Have you maintained the Host file properly?

-->Have you maintained the entries in table TWPURLSVR?

BR,

Disha.

Pls reward points for helpful answers.

[Former Member · Accepted solution]

Hi Disha,

Thanks for your reply. The host file is maintained properly, however the entries in table TWPURLSVR are not maintained. Can you help me with what entries I have to maintian in the table, as I see a lot of input fields there.

Thanks!

[Former Member · Accepted solution]

Hi,

As raja has said....maintain WAS host, path, protocol details in the table TWPURLSVR.

BR,

Disha.

Pls reward points for helpful answers.

[Former Member]

Thanks!

[athavanraja]

you cannot test /default_host/sap/bc/gui/sap/<b>its</b>

for the SICF services to work there should be handler class attached it or to it's parent which interprets the incoming HTTP request and does the processing and sets back the response.

In the case of integrated ITS , the service should have CL_HTTP_EXT_ITS as it's handler class.

if you look at ITS or any of it's parents, no handler class is maintained. Thus when you send a request from your browser, there is no object to interpret it and you get the service not available error.

<i>

The reason we need the ITS is because we need to connect our EP server to ECC using the ITS.</i>

since you are saying sap/bc/gui/sap/its/webgui is working fine , the system is ready to be integrated with EP.

when you create a system definition in portal for the backend system, maintain WAS host, path, protocol details.

and also ITS host , path & protocol details.

the ITS details in your case should be pointing to WAS as you are using integrated ITS.

ITS host: <washost>.domain.com:port

ITS path : /sap/bc/gui/sap/its/

ITS protocol: http or https

Regards

Raja

[Former Member]

I have Entered the WAS details in Table TWPURLSVR. I have also entered the information in EP as suggested by Raja. However, still when im testing the connection from EP it gives the following result:

1. Check the validity of the system ID in the system object - Valid

2. Check if the system can be retrieved - Can be retrieved

3. Check if a SAP system is defined in the system object - Valid, Represents a SAP system

4. Validate the following parameters: WAS protocol; WAS host name - the parameters are valid

5. Check HTTP/S connectivity to the defined back-end application - <b>HTTP/S connection failed</b>

[athavanraja]

make sure you have done the settings for

ITS host: <washost>.domain.com:port

ITS path : /sap/bc/gui/sap/its/

ITS protocol: http or https

once thats done try the connection test. if it still fails .

just create a transaction iview with SAPGUI for HTML as option and test the iview and let us know whether it works or not.

Regards

Raja

[Former Member]

The Transaction Iview is working fine.

Here are the settings im putting for WAS and ITS in EP for the backend system (I have already configured the 'connector' and have tested it successfully. Its the 'WAS' and 'ITS' settings that give the error):

WAS:

WAS Host Name: washost.domain.com:8002 (checked in smicm)

WAS Path: /sap/bc/bsp/sap

WAS Protocol: http

ITS:

ITS Host Name: washost.domain.com:8002

ITS Path: sap/bc/gui/sap/its/

Protocol: http

[athavanraja]

if the transaction iview (with SAPGUI for HTML option) is working fine, i think you can ignore the connection test results.

Regards

Raja