Dear all,
I am currently struggling with the following problem - would be great if somebody could help me with ideas about the root cause:
VBRK-RFBSK -- 'Posting status'
Accounting relevance of export billing docs was set to D -- 'not relevant' due to wrong programming.
We have manually corrected RFBSK-status to A -- 'Relevant for accounting'.
T-code VFX3 -- 'Release billing documents for Accounting'
The documents could be posted to accounting some weeks ago. Now I was informed that billing documents were posted twice to COPA / FICO, causing a dysbalance as turnover was booked twice. Creating a credit note cannot be considered due to manufacturing costs etc.
Solution proposal from COPA support
...was to revert everything down to the deliveries, and then to create a correct billing document.
But reverting 1 document should of course correct 2 bookings! My expectation is that the billing index was not correctly updated when VBRK-RFBSK changed to C -- 'Posting document was created'. So the system ignored that posting was already done. (I am not sure about that, as I am not familiar to FICO / COPA processes).
Thanks again for your valuable help!
t.
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