PI7.1 HU6 password reset not working

[former_member75775]

Hi Guys

I received password reset emails few days back. I was able to reset and change password for all system except PI 7.1 HU6 system. I have tried multiple times receiving new reset password but for some reason, I am not able to login or reset my PI 7.1 HU6 password. The client is 800

Can you please let me know the solution if any you faced similar situation

Thanks

[Former Member]

Hi,

in case you don't have an S-user, but only an SDN p-user you may want to send an E-mail to esworkplace(at)sap.com to report the issue.

WR - Oliver

[former_member75775]

Any suggestions?

[Former Member]

Hi Kishore,

For ES Workplace issues:

  If you face any issues, please open a message in component CA-SOA-SWP.

...in Service Marketplace...

Best Regards, Trevor

[former_member75775]

Hi Trevor

I have 'S' User id...I cant create a message as you said..Seems like i dont have enough authorizations...Every time i request password reset to PI 7.1, I get all systems reset and only PI does not work

can you let me know other possibilities

Thanks

Kishore