Error:Reason for rejection applied after Outbound delivery and Invoice

[Former Member]

Hi,

Issue:

Sales order Line item has 100 Qty for the same Purchase Requisition /purchase order/ GRIN / dispatch and invoicing has been done , but still one can go ahead and apply reason for rejection against the sales order line item , Kindly guide so that once invoicing is done system should not allow one to apply reason for rejection .

Regards

Suvin

[Former Member · Accepted solution]

Hi,

This is a standard system behaviour, Please check the SAP note no. 94923, which is give a solution for ur problem.

You need to implement this note.

Program correction is attached in this note. It will greyed out the field of reason for rejection once order is completely invoiced.

Edited by: Dhiraj Bhaskar on Mar 28, 2011 2:44 PM

Edited by: Dhiraj Bhaskar on Mar 28, 2011 2:45 PM

[Former Member]

Hi All,

Can some one guide me

[sri_chittineni]

Dear Suvin

You can reject an order if the status is open. Reason for rejection field will be greyed out when your order status is complete.

Reason for rejection can be entered for a line item even if you partially ship and invoice it. In your case you may have an item that is only partially shipped. In this case SAP keeps the status of line item as open and hence the order status will be partially completed.

Regards,

Raghu

[Former Member]

Dear Raghu ,

Completely agree with you , in partial dispatch it remains open but in my case even after complete dispatch and invoicing am able to apply reason for rejection.

Regards

Suvin