Maintain two different address for same customer

[Former Member]

Dear Experts,

One of our customer has an office at Bangalore and at Tirupur in same name. The Bangalore address is updated on the system but not the Tirupur address.

The customer insists that if shipment executed from Tirupur Office then the Invoice & other docs should have the Tirupur address. Can u pls advise how can we maintain two different address for same customer. Is it possible? If not then how we can serve our customer.

Your soulution will be highly appciated.

Best Regards.

Ripon Kumar

[former_member202528]

If the same customer have different local address, which means the physical location is different, then it will be treated as another business partner under the same Customer only.

BR,

Krishna

[Former Member]

Dear Sir,

Many thanks for your reply but I'm a bit confused. As you said "then it will be treated as another business partner under the same Customer only." it means we need not create another customer by same name !!

or we need to create different customer by same name but different address .

Can you clear this matter.

Best Regards.

Ripon

[former_member202528]

Hello,

If you believe your customer has the delivery receiving address different from the Sold-to-party. Follow below steps:

1. Please create a ship-to-party (use appropriate Account group as per your project. Standard account Group- 0002).

2. Link the ship-to-party to the sold to party by going to tcode XD02 - Sales area data-partner function tab and select partner functin SH and then Assign the newly created ship-to-party to sold-to-party.

OR

1. Create Stand alone shipto Party (Account Group-0002) and do not link it to any sold to party.

2. Link the new stand alone ship-to-party during sales order creation.

You can change the ship-to-party in two locations.

a. Header Level - From sales order- goto - Header - Partners (applicable to whole document)

b. Item Level - Double click the Item - Got0 - Item - Partner (applicable to Item only)

BR,

Krishna

[Former Member]

Dear Sir,

Thanks for your suggestion. I need another soulution. Can we keep two different address in one customer id for output purpose? How?

Best Regards.

Ripon

[former_member202528]

You cannot enter/ maintain two different addresses in one single customer as it is general data, it is unique.

Alternately for your scenario, please maintain different business partners and club them.

BR,

Krishna

[Former Member]

Well Noted with many many thanks.

Best Regards.

Ripon