Is anyone using CHARM in a productive environment for maintenance.

[tania_burningham3]

Help. I am trying to implement CHARM as a means to automate and monitor our change requests. I am very confused. We run transports through every 2 weeks. We have developers constantly making changes and they have the ability through a custom ABAP program to transport their changes into test environement and then they present the change for approval for transports for production.

Which Maintenance Normal Correction phase would allow this process. It appears that they would all require the maintenance phase to be changed to test and then production. We were hoping that we could have the developers make changes and those that are marked as tested successfully (CONSOLIDATED) would then be transported into production upon final approval. We did not want to have to go in and manually change the phases to test because developers are completing testing at various times.

Can anyone explain how they are using CHARM in their landscape.

Thanks in advance,

Tania Burningham

[Paul_Babier · Accepted solution]

Hello Tania,

Have you had a chance to look over teh ChaRM wiki?

http://wiki.sdn.sap.com/wiki/display/SM/ChangeRequestManagement

You will find a lot of useful information there.

Regards,

Paul

[Former Member]

Hi

We have run a UAT of using ChaRM in our productive landscape, but have not gone live with it quite yet.

Our plan is that;

1. There will be a maintenance cycle that we will use for quarterly "drops" of changes

2. developers will create emergency change only for items that are required in production prior to the drop date

3. all other changes are created in normal change requests

4. there will be a scheduled job which will run the transports daily into QA. off schedule transport runs can be done if necessary

We plan to move directly to the "Dev with release phase" of the project, so that we can transport to QA for proper testing.

I am not sure that your developers would be able to run your custom report to do the transports. When a transport is in a project controlled by charm it needs to be transported by solution manager - but you can set up a transport schedule in the task list that will match your requirements for more frequent transporting.

Hope that this helps,

Marina

[tania_burningham3]

Marina,

What job do you schedule to transport your requests into QA?