E2E Trace: Trace can't be enabled

[Former Member]

hello everyone

I'm trying to enable the E2E trace at the End to End Analysis > Trace Analysis, when I go to the option Trace Enabling and try to enable the trace the message "Remote Call Failed:Trace status could not be checked for system" and a red circle appear at the side of the name of the system. This system is only Java.

Does anybody knows what could be this error?

Regards

[allam_drebes]

Hi Marcelo,

Check note 1274287, especially section "Limitations for E2E Trace" and make sure that you have deployed the right SDAs in the managed system.

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Limitations for E2E Trace:

• Monitored System based on WAS 6.20

ABAP SQL trace and ABAP trace are written but cannot be collected.

• Monitored J2EE engine NW04

For J2EE engine < SP 20 attached SDAs in J2EE_640.ZIP have to be

deployed (requires restart of Java Stack)

For J2EE engine = SP 20, No SDA deployment.

For J2EE engine = SP 21 attached SDAs in J2EE_640_SP21.ZIP have to be

deployed (requires restart of Java Stack)

• Monitored J2EE engine NW2004s

For J2EE engine < SPS 14 attached SDAs in J2EE_700-upTo_SP13.zip have to

be deployed (requires restart of Java Stack).

• Monitored J2EE engine NW 7.1

For J2EE engine < SP 06 attached SDAs in J2EE_710_upTo_SP5.zip have to

be deployed (requires restart of Java Stack).

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This should solve your issue.

Regards,

Allam

[Former Member]

Hello Allam

Thanks for your answer. This used to work for this system, but suddenly this error appeared. I checked if something has changed in the system but nothing changed.

Regards

[allam_drebes]

Hi Marcelo,

In this case, make sure that the SMD agent for this system is up and running, maybe it is offline.

Regards,

Allam