WorkFlow - WS10000276: Shopping cart is hanging with "Awaiting Approval'

[Former Member]

Hi,

We are SRM 4.0 (SRM_SERVER 5.0) SP 8 (SAPKIBKS08).

We have only WS10000276 active in the system. The User orders the SC. SC goes to the approver (mentioned in attribute SLAPPROVER).

Approver changes the quantity in the SC and saves. SC comes back to user for accepting changes. User accepts changes, but the SC shows status "Awaiting approval" and hangs.

Transaction SWI1 shows only upto the step where mail notification has been sent to the user informing him that the approver has changed the contents of the SC.

We had applied SAP note 948733 as per SAP instructions but this has not worked.

Has anyone faced a similar situation? Any recommendations?

Srivatsan

[Former Member]

Hi,

Pls refer note 525577.

BR,

Disha.

Pls reward points for helpful answers.

[Former Member]

Hi,

Applying the notes is not giving ths solution.

Is there some other setting in start condition etc apart from notes?

Regards

Srivatsan

[Former Member]

Hi,

Try if the foll notes can help:

649551

690716

930750

903200

BR,

Disha.

Pls reward points for helpful answers