Error SOAP: call failed: java.io.IOException: Read timed out; HTTP 200 OK

[Former Member]

Hi PI gurus,

Need some suggestions on one issue below -

Scenario - proxy (SAP) to SOAP (Web based system)

In the RWB Communication Channel Monitirong we are receiving the below error

" Error SOAP: call failed: java.io.IOException: Read timed out; HTTP 200 OK"

the request from XI system is going to target system and printing the lables (as per the functionality) with no issues but the comminication channel is giving the above error and this is causing the repeated sending the same request to target sytem and the data is printing repeateadly. This issues is occuring in Quality environment.

Strangley the same Interface with the same connectivity details is working fine in Development environment. But not working in Quality environment. Checked the firewalls settings on both in XI and Target system side and confirmed that everything is fine.

Below are the Logs both from Quality and developement are as follows

Quality ( Failure Case)

17.03.2011 07:19:59 Success SOAP: request message entering the adapter with user J2EE_GUEST

17.03.2011 07:25:03 Error SOAP: call failed: java.io.IOException: Read timed out; HTTP 200 OK

Development (Success ful)

17.03.2011 07:27:55 Success SOAP: request message entering the adapter with user J2EE_GUEST

17.03.2011 07:27:58 Success SOAP: completed the processing

When we checked with basis team on user id J2EE_GUEST, they confirmed that they are same in Development and Quality.

I repeat,, that the same target url and everthing is same in XI Configuration

Thanks in Advance. Points would be rewared for the best solution.

Thanks,

Jitender

[naveen_chichili]

HI Jitender,

If your scenariois working in DEV and if it is not working in QAS.Could you please check if both the systems are at same patch levels..

Please refer below notes :1551161,817894,952402.

Cheers!!!

Naveen.