Business Process Monitoring

[SreeniC]

Hi,

We have set up Business Process Monitoring for critical jobs in Solution Manger, which needs to trigger email alerts when a job execution is delayed by 10min (yellow alert) 20 min ( Red alert). But we are receiving alert emails for jobs delayed by values less than thresholds set. For example, a job is delayed by 45sec and we received an alert email.

Can someone guide me on trouble shooting this situation.

Thanks in Advance.

Regards,

Sreeni.

[Paul_Babier]

Hello Sreeni,

Perhaps this Link can provide some hints: /people/johannes.fleig/blog/2010/06/02/create-your-own-auto-reaction-messages-in-business-process-monitoring-via-badi-exit

Also this link is helpful and should have more information relating to your question:

http://wiki.sdn.sap.com/wiki/display/SM/FAQBusinessProcess+Monitoring

Regards,

Paul