Kernel Patch upgrade results into error

[Former Member]

Recently, we upgraded our R/3 640 kernel from patch number 196 to 327. It went successful.

But now, the Sales and order team is having problem in saving the orders(VA02, VA01).

While saving Sales order, error pops up saying "dialog step number missing".

Kindly suggest.

[Former Member · Accepted solution]

Hi ,

as far as my knowledge is concerned the kernel and support packs are complementary

did you upgrade the support packages kindly provide the info

thanks

[former_member205110]

Hi Chilbul

usually if there is any error with your kernel patch upgrade you should see your dumps(st22) and the error logs.work process trace files also helps. Try to see dev_w0 trace file and post the error log.

the info you have mentioned is insufficent to advise you with the appropriate problem solving tips.

Regards

[Former Member]

Hi ppl,

The problem has been resolved.

As i said, problem wasnt with the upgrade, but came thereafter, functional team faced issues while switching between the windows.

Problem was with the Gui level, it needed to be upgraded too after the kernel patch upgrade.

Thanks a lot for putting your thoughts.

Thanks

[JPReyes]

Theres not enough info here, did you check the logs?...

Regards

Juan