Customer sales return - excise inv creation issue

[Former Member]

Dear expert,

We are testing the "Customer sales Return" scenario for one of our client. Our process is,

1. Create sales return order (VA01) with ref or without reference

2. Create return delivery (VL01N)

3. Perform Post goods Receipt (VL02N)

4. Create Credit Note (VF01) - Here in this case we are differ. We are creating the "Credit Note" with reference to return delivery not with ref to sales return order

Since we planned to create the credit note with reference to "Return delivery", we have defined the CIN related customizing as "Assign Billing Types to Delivery Types".

Then we tried to create the excise Invoice using Transaction J1IIN. But we are getting the error message as

Billing document 3134000001 does not exist

Message no. 8I422

Kindly give your suggestion to overcome this issue.

Warm Regards,

Nag

[Former Member · Accepted solution]

Dear Experts,

Thanks for your quick response.

Yes, already we maintained the billing relevance field in item category maintained as "A" & Copy contorl in VTFL also. Due to this we can able to create the "credit Note" in Transaction VF01. But during excise Invoice creation only we are facing the above mentioned issue.

Feedback for the response from SDL:-

Yes, we came to know that, for customer sales return process we need to raise a JV only not the excise invoice creation in J1IIN. But we are in the assumption that, this scenario is applicable of we are creating the "Credit Note" with reference to return sales order.

But in our case, we are creating the "Credit Note" with reference to "Return delivery". Since delivery is involved in the process we are in the assumption that we can able to create the excise invoice using J1IIN after maintaining the configuration in the "Assign Billing Types to Delivery Types" area.

Please give your valuable feedback on this.

Warm Regards,

Nag

[Lakshmipathi · Accepted solution]

I am sorry I have not gone through your post properly. As rightly indicated already, for returns, you should not execute J1IIN, but you should execute J1IH through which you need to pass a JV

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

since its returns,Its is same as procurment hence the accounting entries will be same as of J1iin .

Pass jv in J1ih .

[Former Member]

J1iin should be used when goods move out from factory,and not for returns.

for returns post JV in J1IH.

[Former Member]

In case of returns since u r giving credit to customer,Excise JV needs to pass and not an creation of excise invoice in j1iin

with ett type othr pass a jv in system.

[Lakshmipathi]

Few checks you may have to carry out are

a) from document flow for that return sale order, were you able to see the billing document reference ??

b) If not, then check in VN01 from where that number range is picking

c) ensure that for this return delivery type to credit note type, you have maintained copy control in VTFL with that return item category

d) Billing Relevance should be "A" for your item category in VOV7

thanks

G. Lakshmipathi