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SRM: Create Contact Person Could not create user; contact your system admin

former_member256254
Participant
0 Kudos

Hi All,

First, I am not sure this question should be posted here, or SRM General. From my point of view, here is more suitable.

Our Problem:

Activity "Create Contact Person With Reference" error with message:

Step to reproduce:

1. Login to SRM JAVA as super administrator

2. Open tab "SRM Administration"

3. Using the current query, search for Business-Partner no: 30000725

4. Press "Create Contact Person with Reference"

5. Fill all required fields, tick "Is contact person" checkbox

6. Put: /SAPSRM/SUPPLIER as Role

7. Save

The following Message appear:

Could not create user; contact your system administrator

SPML Service error: Error reading request status. Display Help

Contact Person 2000000214 Created Successfully for BP 30000725 Display Help

E-mail was sent

The first error is intriguing. The username & password is created successfully in ABAP System (Our UME is in ABAP).

QUESTIONS:

1. What cause this problem? How to trace the error?

2. We want the user have portal role automatically. How to achieve that?

Thank you for any responses and helps.

SRM ABAP Version:

SRM_PLUS 700 0009 SAPKIBK209 SRM_PLUS for mySAP SRM

SRM_SERVER 700 0009 SAPKIBKV09 SRM_SERVER

SAP_ABA 701 0007 SAPKA70107 Cross-Application Component

SAP_BASIS 701 0008 SAPKB70108 SAP Basis Component

PI_BASIS 701 0007 SAPK-70107INPIBASIS Basis Plug-In

SRM JAVA Version:

SRM JAVA: Release 7 SP Level 9.0

BP SRM: Release 7 SP Level 9.0

Edited by: Nur Agus Suryoko on Mar 11, 2011 11:36 AM

Version information added

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Please tell me whether you have solved this issue. We are also facing the same situation.

Thanks,

Aishwarya

Former Member
0 Kudos

Hi,

Did you find any solution or how to trace it? We´re facing the same error. Hopefully we could help each other.

Please post any progress

Regards,

Fernando

adren_dsouza
Participant
0 Kudos

Hi Fernando,

Can you please tell me how you resolved this issue ??

Regards,

Adren