Over-Payment Reversal in FPL9 and UCES
We are implementing UCES for the customer payment of account balances.
the payment option provides the cancellation of the payment if its not undergone the payment run process.
when an overpayment is performed and the payment is tried to cancel it cancels the complete overpayment and shows a credit amount as a separate line item. This credit line item does not get cancelled, until manual reversal is performed in ECC through FPL9.
How can we automate the cancellation of the credit item when the entire payment is chosen to cancel. Appreciate ideas.
Edited by: Hari24x7 on Mar 10, 2011 9:45 PM