on 03-09-2011 5:54 PM
I'm trying to calculate my queue for an ERP EHP4 with Netweaver EHP1 import and I get the above error when maintenance optimizer is trying to calculate the 'Select OS/DB-Dependent Files' stage.
Forgot to mention that this was working earlier today.
Edited by: Chris Soden on Mar 9, 2011 5:58 PM
Hello all,
The error you report is related to the PPMS data transferred from Maintenance Optimizer to the SAP backend service systems.
Apparently there was a fix some time ago for some backend issues, and the parameters needed for some components/products was changed at the backend.
Now there are issues with scenarios unforeseen at the time of the original fix.
There is nothing you can do from your end to solve this, I will try to notify everyone when the issue is solved.
Best regards,
Miguel Ariñ
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Hello there,
Sorry, no time frame for a possible resolution has been given yet.
I will post here as soon as I learn any news of a solution. Up to then , you may open a support message if you wish, but there is really no way of avoiding the issue with actions on your side to try to make Maintenance Optimizer work.
Best regards,
Miguel Ariñ
Hi Miguel,
i have a customer waiting for the xml and the patches to be implemented.
I cannot downlaod them via service.sap.com/swdc, because its ehp4 related.
Regards,
Jan
PS: I got a SAP-message which says its already fixed.
Try to redo the "landscape_fetch" job and will let you know if this is the solution.
OK. Still the same situation... does not work.
Original SAP Message:
10.03.2011 - 18:45:04 CET - Info für Kunde von SAP
Dear Mr. Tschofen,
The issue in the backend calculation which lead to the error
"The transferred input parameter contains an illegal value"
is now solved.
Could you please try again recreating the mopz transaction from scratch?
Thanks for your patience and sorry for the inconvenience this caused.
Thanks and best regards,
Mateus de Freitas Pedroso
Support Engineer
SAP Active Global Support, Business Suite & Technology
Contact Information: note 560499
http://wiki.sdn.sap.com/wiki/display/SM/Home
Edited by: Jan Reiser on Mar 10, 2011 11:46 PM
WORKING NOW!
-
-
Thank you for your kind patience.
An enhancement for the calculation was introduced to support
the support package range, but it has a side effect on some special
cases, like calculation of stack-independent and add-on, which has not
been tested before. Now the problem has been fixed in SAP backend
system.
Please create a new maintenance optimizer transaction to check if
the error "The transferred input parameter contains an illegal value"
is resolved.
We sincerely apologize for any inconvenience caused.
Thanks very much and kind regards,
Gordon Goh
AGS Primary Support, Business Suite & Technology
(Asia Pacific time zone UTC+8)
Edited by: Jan Reiser on Mar 11, 2011 8:18 AM
Hello,
The fix is not something you can download, it is a fix to be applied to the SAP service systems that serve the files and dependency checks for Maintenance Optimizer.
The issue was thought to be fixed , but it appears that some scenarios are still not covered by the fix that was put in place this friday.
I will inform further when there are news about this. It looks like there will be no one able to look into this issue on the weekend, so please check back on Monday.
Best regards,
Miguel Ariñ
Hello
By any chance are you on ST 400 SP25?
If so you want to ensure you have SAP Note 1485385 - MOpz: Collective corrections 25
installed on your system. And double check your SMSY entries are valid.
Regards,
Paul
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Hi nirmal,
Ticket is on the way. My guess is SAP needs at least 4-6 hours to respond.
Still no change on the situation.
Greetings
Jan
Edited by: Jan Reiser on Mar 10, 2011 10:34 AM
UPDATE from SAP:
Thank you for contacting SAP Active Global Support.
Please excuse me for replying in English as I am not a German speaker.
We are currently checking this error internally as the problem
could be due to SAP Backend system.
We shall update you as soon as possible.
Sorry for any inconvenience caused.
Thanks very much and kind regards,
Gordon Goh
AGS Primary Support, Business Suite & Technology
(Asia Pacific time zone UTC+8)
Edited by: Jan Reiser on Mar 10, 2011 10:48 AM
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