SAP Dispatcher shutting down with kernel mismatch error

[Former Member]

Hi All,

We are having an issue in our GTS (Global Trade System - NW 7.01 SP06 Kernel 7.01 Patch 69) SAP system where the dispatcher is shutting down with the following error.

• ERROR => System relno is 6400, patchlevel 0.20020600 [dpxxdisp.c

18256]

• ERROR => but my relno is 7010, patchlevel 0.20020600 [dpxxdisp.c

18258]

• DP_FATAL_ERROR => Release inconsistent with running system

• DISPATCHER EMERGENCY SHUTDOWN ***

only Central Instance & SCS in same host (no Application servers) and Database Instance are different hosts. We restarted the OS for both the CI and DB and tried to bring the server up again. It came up for a while and it shutdown again with the above error.

Has anybody seen this error before? This is happening in our Production System.

Regards

Prakash

[Former Member]

Hi Prakash,

Please check if kernel in DIR_EXECUTABLES and DIR_CT_RUN is same.

/usr/sap/<SID>/DVEBMGS<nn>, the 'exe' directory under this should be in sync with the exe dir under /sapmnt/<SID>/exe.

Thanks,

Premlesh

[Former Member]

Hello Prakash,

Please first make sure that kernel release is same on both CI and DB. Next check you environment variables. Ensure the correct kernel is being picked.

Also the kernel under /sapmnt/SID/exe/uc/<OSREL> and instance diirectory exe must be the same.

Regards.

Ruchit Khushu.

[Former Member]

what does disp+work show at the oslevel?

Did you do any changes to the system recently?

[JPReyes]

Can you please post errors in dev_ms, dev_w0?...

System relno is 6400

Do you have any other systems in that box of release 6.40?

Regards

Juan

[Former Member]

Hi,

Is it running system? Did you do any changes like kernel upgrade etc...

Please check transaction SICK and also check the table CVERS1

[Former Member]

Hi Mrinal

The system is down at the moment. Its not coming up because of the error. Also no Kernel upgrade has been done.

Regards

Prakash